Relationship Manager

DIYA GREENCITY PRIVATE LIMITED · Ghaziabad, India

Hiring Relationship Manager (RM) – Diya Greencity Private Limited

Company: Diya Greencity Private Limited

Location: Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India

Role: Assistant Relationship Manager (ARM)

Employment Type: Full-Time (On-Site)

Diya Greencity Private Limited is looking for a highly motivated and customer-focused Relationship Manager (ARM) to join our team for our affordable group housing project – Diya Greencity .

This project is developed under the affordable housing policy of Awas Bandhu, U.P. Housing & Development Board, Uttar Pradesh Government , offering a great career growth opportunity for individuals looking to establish themselves in the real estate and housing sector.

Key Responsibilities:

✅ Act as the primary point of contact for customers, handling queries and providing accurate resolutions.

✅ Build and maintain strong relationships with customers, ensuring high satisfaction levels.

✅ Assist in the home-buying process, guiding customers through documentation and post-sales support.

✅ Collaborate with sales, CRM, and legal teams to streamline customer communication.

✅ Track customer interactions using CRM software and maintain detailed records.

✅ Address and resolve customer complaints efficiently while ensuring a positive customer experience.

✅ Analyze customer feedback and provide insights for service improvement.

✅ Ensure compliance with company policies, legal regulations, and industry best practices.

✅ Work closely with the management team to enhance overall customer engagement and retention.

Qualifications & Skills:

✔️ Bachelor’s degree in Business Administration, Marketing, or a related field.

✔️ 5+ years of experience in customer relationship management, preferably in real estate or housing projects.

✔️ Strong interpersonal and negotiation skills to build and maintain customer relationships.

✔️ Excellent verbal and written communication skills in English and Hindi .

✔️ Proficiency in CRM software and Microsoft Office tools .

✔️ Analytical mindset with the ability to interpret customer data and market trends.

✔️ Ability to work under pressure, handle multiple tasks, and meet deadlines.

✔️ Flexibility to work on weekends or extended hours if required .

Work Timings:

Monday to Saturday

⏰ 9:30 AM to 6:30 PM

Salary & Benefits: Competitive salary + Performance-based incentives

Why Join Us?

✨ Opportunity to work in a state government-backed affordable housing project .

✨ Career growth prospects in the real estate sector .

✨ Positive and professional work environment.

How to Apply?

Interested candidates can apply through linkedin or send their resume to whatsapp at

Project Website:

Project Location: Google Maps

Join us and contribute to providing quality affordable housing to our valued customers!