Customer service representative
Client - US Night Shift · Delhi, India
FULL TIMEpermanent
Job Description
We are currently hiring for one of the Logistics - MNC Client - one of the worlds largest network for Logistics & Shipments.
Work Location: DLF Cybercity, Gurgaon
Role Name: Customer Service Agent - Inbound US Process
Work Days: 5 days working (rotational offs) - all night shift role.
Work Timings: Between 05:30 PM IST to 04:30 AM IST - Rotational
Interview: Face to face only (so share resume only if you are available inperson) to attend
Compensation to expect: upto 6 LPA max + Night Shift Allowance + Cab facility*
Responsibilities
Communicate with US customers via phone & assist them on queries / escalations raised. Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platformsQualifications:
At least 6 months - 5 years' of relevant work experience in Voice process. Minimum Graduate Completed (do not apply if results awaited / if no Degree certificates) Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize workInterested candidates can share resume on deepti.kocher@
Details
| Company | Client - US Night Shift |
| Location | Delhi, India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |