Residential Service Plumber

Job DescriptionJob DescriptionResidential Service Plumber
You Know Plumbing. Now Work Somewhere That Values the Whole Technician.
At M&S Air Conditioning & Plumbing, we aren’t looking for someone who can only change parts.We’re looking for experienced Service Plumbers who can walk into a home, figure out what’s really going on, explain it clearly, and help the customer make the right decision.Our technicians are trusted professionals.You will run your own service vehicle, manage your calls, diagnose plumbing problems, talk customers through what you find, build repair options, and complete quality work.If you’re strong technically, good with people, and take pride in doing the job right, we want to talk to you.
What You’ll Do
As an Plumbing Service Technician, you will:Run residential plumbing service callsTroubleshoot and diagnose plumbing problemsComplete full system evaluationsExplain problems in simple terms customers can understandBuild repair and replacement options based on what you findPresent those options confidently and honestlyHelp customers make informed decisionsComplete approved repairs and service workKeep customers updated throughout the visitTake care of your company vehicle, tools, and work areaLeave the customer’s home clean and professionalBuild the kind of trust that makes customers ask for you again
The Technician We’re Looking ForYou know your trade.But just as important, you know how to work with people.
You may be a strong fit if you:Have residential plumbing service experienceAre confident troubleshooting and diagnosing equipmentCan explain plumbing problems without using confusing trade languageListen before recommending a solutionAre comfortable discussing repair costs with customersCan present multiple options without pressuring peopleUnderstand how great service and ethical sales work togetherTake pride in clean, professional workCan work independently in the fieldAre dependable and take ownership of your resultsWant to keep learning and growing
Sales experience is a plus, but we aren’t looking for someone who simply knows how to sell.
We want technicians who know how to solve problems, communicate value, and earn customer trust.
How Pay Works
Your base hourly rate plus commission. This gives you a base while also giving high-performing technicians the opportunity to earn more based on their results.
You should be comfortable working in a performance-driven environment and being accountable for the quality of your work, your customer experience, and your results.
What M&S Air Conditioning & Plumbing OffersMedical insuranceDental insuranceVision insurance401(k) with company matchPaid time off after 90 daysCompany service vehicleCareer advancement opportunitiesTraining and developmentStrong field and office supportA team that helps technicians succeedOpportunities to grow within M&S Air Conditioning & Plumbing and the larger organization
What Matters HereCustomers invite us into their homes.That trust matters.We expect our technicians to be professional, clean, respectful, knowledgeable, and honest.
We want the homeowner to feel like:
“That technician knew exactly what they were doing, explained everything to me, and treated my home with respect.”
That’s the standard.
If you’re an experienced plumbing technician who takes pride in your work and wants your skill, communication, and performance to matter, we’d like to hear from you.
Come build your career with M&S Air Conditioning & Plumbing.