Hcltech is hiring for international contact center - senior process associate and analyst on 22nd to

HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 22nd to 24th July 2026 ( Voice Process)
Walk-in Drive Details:
Date: 22nd to 24th July 2026, Friday and Saturday
Location: HCLTECH Sandhiya Infocity, Navalur Block: ETA 1
⏰ Time: 11 AM - 3 PM
HR Contact Name: Sanjay
Please carry anyone Government ID proof.
Job Description – International contact Center ( Voice Proces - Inbound calls)
Location: Chennai, India
Business Unit: Retail Banking – Mortgages & Consumer Lending
Reporting To: Team Leader / Operations Manager
Work Location: Sholinganallur
Designati on: Associate/ Analyst
Proce ss: Inbound Call
Experien ce : 1-3 years in International Voice Proce ss/ 3-5 yr s/ 5- 7 yrs
Education Eligibili ty: 12th Pass / Any Graduate / Postgraduate
Key Responsibilities:
Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
Handle inquiries related to products, services, data, and client accounts
Manage multiple client queries efficiently using workflow tools
Maintain accurate records of customer interactions in internal systems
Collaborate with internal teams to resolve client issues effectively
Ensure client satisfaction with service excellence and a customer-first approach
Regards
Judith