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Your next big career move - infosys bpm service desk hiring in bangalore & pune

Infosys BPM · Bangalore g.p.o., India

FULL TIMEpermanent

Job Description

Job description

Walk-In BPM Launch Your Career in Service Desk!

Location: Bangalore (Interview)

Job Locations: Bangalore & Pune

Who We Are Hiring

Were on the lookout for Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!

Open Roles:

Service Desk

Required Skills:

Support Microsoft tools: Outlook, Windows, Teams, One Drive, Active Directory, Application Support, Service Now Ticketing Tool. Collaborate on network issues including VPN, TCP/IP, and OSI models. Excellent communication skills (written & verbal English) Any Full-time Graduate (No backlogs, must have degree certificate). Ability to handle 24x7 rotational shifts

WALK-IN DETAILS

Date: 29th September 2026 (Tuesday)

Time: 10:00 AM - 01:00 PM

Venue: IIPM Infosys Phase 2, Gate No. 1 No. 40/P-41/P, Electronic City Phase II Industrial Area, Konappana, Agrahara, Bengaluru

Landmark: Sunik Industries.

REGISTRATION PROCESS:

The Candidate ID & SHL Test (AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be Considered for the next round of interview).

Candidate ID Registration process:

STEP 1:

STEP 2: Click on "Register" and provide the required details and submit.

STEP 3: Once submitted, Your Candidate ID (100 XXXXXXXX) will be generated.

STEP 4: The candidate ID will be shared to the registered Email ID.

SHL Test (AMCAT ID) Registration process:

This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing).

STEP 1:

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(Please copy this link, paste it into your Google search bar, and click on the result.)

STEP 2:

Click on "Start New Test" and follow the instructions to complete the assessment. When prompted to select a unit, please choose Customer Service to proceed further.

STEP 3:

Once completed, please make a note of the AMCAT ID (Access you Amcat id by clicking 3 dots on top right corner of screen).

NOTE:

During registration, please do fill all the mandate details in the column which are star marks Interview Mode: Walk-in Attempt all questions in the SHL Assessment app, as there is no negative marking. The assessment is proctored, so choose a quiet environment. Use a headset or headphones are for clear communication. Assessment cleared candidates will be processed further ahead for Ops round Please do not switch screens during the assessment. Detection of multiple faces, absence of a face, or any form of malpractice will result in disqualification. Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.

Regards,

Infosys BPM Recruitment team

Details

CompanyInfosys BPM
LocationBangalore g.p.o., India
TypeFULL TIME
Nichegeneral
Experiencepermanent

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