UX Engineer, Principal

We are looking for a Principal UX Researcher to help us empower giving across the world by building deep understanding of a diverse audience — enterprise non-profits, small charities, individual fundraisers, and donors — and of the increasingly AI-mediated ways they work. You will identify research opportunities and drive strategic research within a capability or solution, adapt and combine methods to answer complex and longer-term questions, and partner with UX leadership on the direction of key initiatives. As AI becomes embedded in our products — from assistive experiences to more automated workflows — understanding how people perceive, trust, adopt, and are affected by intelligent systems is central to this role. You will lead research that explains not just what users need, but how th