Key Account Manager (SaaS)

Role: Product Consultant / Sr. Product Consultant Location: Hyderabad A day in the life of this role In Customer Success, you’ll be the friendly face and voice of Meritto, guiding our clients every step of the way. Your day will be spent building relationships, troubleshooting issues, and celebrating wins with clients as they see the impact of our solutions first hand. Proactively engage with customers right from the time of inception throughout the entire life-cycle of the customer which includes strategic and tactical guidance, client on-boarding, usage tracking, consultancy, training, meetings, workshop, upsell and renewal. You must have high levels of self-motivation, excellent relationship management and the ability to communicate with both technical and business stakeholders. We prom