Vendor Alliances Operations Specialist

b Overview /b p In this role you enable successful vendor partnerships by strong operational governance, commercial insight, and disciplined deal execution. You will own end-to-end deal registrations and maintain accurate data in our CRM, supporting Vendor Alliances Managers with analytics and documentation. You’ll contribute to vendor performance insights and prepare for reviews and go-to-market activities. This position sits at the core of Vendor Alliances, driving efficiency and confidence in partner programmes. /p b Pay / Benefits /b ul li hybrid working /li li career development and training /li li excellent training and career prospects /li li office facilities and incentives /li li charity involvement and sustainability /li li award-winning workplace culture /li /ul b Responsibilities /b ul li Own end-to-end governance of deal registrations across strategic and core vendors /li li Coordinate with vendors, Vendor Alliances Managers, specialists, and sales teams /li li Ensure deal registrations are accurate, timely, and compliant with vendor SLAs /li li Review and report on deal registration approval rates and win/loss ratios /li li Undertake and analyse loss analysis data to inform future alliance activity /li li Maintain CRM as the single source of truth for deal data /li li Track and manage direct vendor rebates, ensuring accurate governance and reporting /li li Provide data for reporting on renewal retention, refresh potential, and cross-sell / upsell opportunities /li li Support Vendor QBRs, performance reviews, and bi-annual client technology update meetings /li li Analyse alliance performance trends to identify risks and growth opportunities /li li Provide operational, administrative, and analytical support to Vendor Alliances Managers /li li Support preparation and coordination of vendor meetings, QBRs, and sales enablement sessions /li li Maintain internal vendor documentation and SharePoint / Compass pages /li li Support tracking of certifications, specialisations, and partner programme requirements /li /ul b Key requirements /b ul li Strong organisational skills with excellent attention to detail /li li Experience working with CRM systems and structured governance processes /li li Ability to analyse commercial data and provide actionable insight /li li Strong communication skills with internal and external stakeholders /li li Understanding of vendor programmes, IT, software, or cloud environments (desirable) /li /ul ul li Attention to detail /li li Analytical thinking /li li Clear communicator /li li CRM systems /li li Data analysis /li li SharePoint /li /ul