Finance coordinator - billing specialist [t500-27744]

Guidant Global · Hyderabad, India

About Guidant Global:

Guidant Global delivers dynamic, tailored workforce solutions that empower businesses to thrive in ever-evolving markets. Through our MSP, RPO, Direct Sourcing, Services Procurement and Consulting services, we help organizations find, engage, and manage the best permanent and contingent talent across the globe.

Part of Impellam Group, we champion A Better Way, a people-first approach that integrates deep industry expertise with advanced technology. Our technology turns workforce complexity into clarity, with real-time insights that support smarter talent decisions at scale.

With over 1.5 million STEM and professional experts in our network across 80+ countries, we don't just solve today's challenges. We're helping to shape the workforce of tomorrow.

About Guidant Global India:

At Guidant Global India, we play our part in shaping the future of work by powering recruitment and support services for Guidant teams across APAC and wider global markets. As a strategic delivery hub and global capability centre, we partner with stakeholders worldwide to raise quality, strengthen compliance, and deliver consistently at scale.

We're not standing still. We're building deeper capability in-house, taking ownership of the work that matters most, and designing an agile, future-ready delivery model built for where the business is heading next.

Join us, and you'll be part of a people-first team that's expert, ambitious, and collaborative, delivering A Better Way, every day.

Position Summary:

The Billing Specialist supports the accurate and timely execution of client billing activities, including invoice generation, invoice delivery, billing profile setup and maintenance, billing adjustments, issue research, customer and internal inquiries, and documentation across assigned accounts.

This role partners with Payroll, Accounts Receivable/Credit & Collections, Front Office/Dynamics, account teams, and clients to help ensure billing data is complete, invoices meet customer requirements, and billing exceptions are resolved with appropriate support and audit-ready documentation..

Essential Duties and Responsibilities:

Invoice Generation & Delivery: Generate and deliver customer invoices based on billing schedules, profiles, formats, and client requirements. Use approved delivery methods, including email, portals, VMS tools, and special billing channels. Confirm invoices are complete, accurate, and aligned with handling requirements before delivery.

Billing Data Review & Accuracy: Review billing data for missing or inaccurate hours, rates, POs, timesheets, formatting, or customer requirements. Validate invoice details against payroll, timesheet, assignment, customer, and billing profile records. Maintain accurate records and escalate recurring data issues, discrepancies, or process gaps.

Adjustments, PPAs & Invoice Corrections: Process billing adjustments, including PPAs, invoice corrections, credits, rebills, and direct hires. Confirm required approvals, documentation, invoice references, and billing instructions are complete. Coordinate revisions, cancellations, corrected invoices, and resends while keeping records audit-ready.

Customer, Field & Cross-Functional Support: Respond to customer, field, and internal billing inquiries with timely, professional follow-through. Partner with Accounts Receivable/Credit & Collections on payment issues, aging questions, short pays, and disputes. Work with Payroll, Front Office/Dynamics, account teams, and field partners to resolve billing issues and clarify next steps.

New Customer Setup & Billing Profile Maintenance: Support new customer billing setup, profile changes, invoice contacts, formats, frequencies, and special requirements. Review setup and change requests for completeness before processing or escalation. Maintain billing instructions and coordinate with internal partners when changes affect billing.

Reporting, Reconciliation & Audit Support: Prepare and maintain weekly, monthly, quarterly, or ad hoc billing reports. Support reconciliations, aging notes, open invoices, payment research, and audit requests. Provide backup documentation and contribute to process documentation, checklists, and training materials.

Core Competencies: Accuracy & Detail: Reviews invoice data, rates, hours, and documentation for accuracy. Communication & Collaboration: Communicates clearly and partners with clients, field teams, Payroll, Accounts Receivable, and internal stakeholders. Problem Solving & Follow-Through: Researches discrepancies, supports resolution, and tracks assigned items to completion. Process Discipline & Improvement: Uses systems and workflows consistently while identifying opportunities to improve efficiency.

Required Qualifications

Experience in deadline-driven billing, finance, accounting, payroll, or operations: Knowledge of billing, invoicing, payment issue resolution, and basic Accounts Receivable concepts. Strong Microsoft Office skills and ability to manage multiple priorities and deadlines. Strong attention to detail, organization, follow-through, documentation, and communication skills.