Contact Centre Executive

Sukoon Health · India

We're Hiring: Contact/ Customer Centre Executive

Location: Bangalore

Sukoon Health is looking for a professional, empathetic, and client-focused Client Service / Contact Centre Executive to join our Customer Success team.

Key Responsibilities:

• Coordinate appointments, follow-ups, and client communication

• Build trusted relationships with clients and their families

• Manage appointment updates and service-related queries

• Coordinate with clinicians and internal teams to ensure smooth service delivery

• Maintain accurate client records and basic reports using Microsoft Excel

• Deliver an empathetic and professional client experience at every touchpoint

Requirements:

• Excellent communication and interpersonal skills

• Fluency in English, Hindi, and Kannada (mandatory)

• Basic proficiency in Microsoft Excel

• Experience in customer service, healthcare, hospitality, or client-facing roles is preferred

• Strong coordination, problem-solving, and follow-up skills

• Ability to work in a fast-paced, client-centric environment

Compensation: ₹30,000–₹40,000 per month + performance-based incentives