Client Relations Manager
GravaStones · Pune, India
FULL TIME
Job Description
Location: Pune
Brand: Experience Grava
We're looking for a Client Relations Manager who enjoys building relationships, delivering exceptional customer experiences, and being the bridge between clients and our team.
Key Responsibilities- Welcome and assist clients visiting Experience Grava.
- Understand client requirements and guide them through our stone collections and applications.
- Build and nurture relationships with architects, interior designers, builders, and homeowners.
- Coordinate meetings, appointments, and showroom visits.
- Follow up with enquiries, quotations, and project discussions.
- Work closely with the sales and design teams to ensure a seamless client experience.
- Maintain client records and manage CRM updates.
- Ensure every interaction reflects the premium experience of the Grava brand.
- Excellent communication and interpersonal skills.
- A warm, confident, and professional personality.
- Strong organizational and follow-up abilities.
- Experience in client servicing, relationship management, hospitality, luxury retail, or architecture/interior-related industries is preferred.
- Proficiency in Microsoft Office and CRM tools is an advantage.
To apply, send your resume to:
Details
| Company | GravaStones |
| Location | Pune, India |
| Type | FULL TIME |
| Niche | general |