General Manager – Support & Service Sales

OBJECTIVE As the Service Strategy lead, you will play a pivotal role in shaping the direction and success of our Support and Service operations. With a solution-oriented mindset, you will be responsible for overseeing the strategic direction and operational success of our Annual Maintenance Contract (AMC) services. With a self-driven approach, your strong decision-making skills and strategic foresight, this critical leadership role demands an individual with a strong understanding of service delivery, contract management, and customer relationship building with responsibilities of timely collections. Your ability to deliver high-quality, cost-effective solutions, optimize service workflows, and foster long-term customer relationships will be key to driving retention, improving service perf