Administrative Lead

Groww · Bangalore, India

About Groww:

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.

Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat.

Our Vision

Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians.

Our Values

Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves.

The values that form our foundation are:

• Radical customer centricity
• Ownership-driven culture
• Keeping everything simple
• Long-term thinking
• Complete transparency

About the Role

We are looking for an experienced Lead / Head – Administration to oversee workplace operations, corporate travel, facilities, and administrative functions across the organization. This role will be responsible for driving operational excellence, building scalable administration processes, managing key vendor partnerships, and ensuring a seamless employee experience across office locations.

The ideal candidate should have strong expertise in administration, corporate travel, facilities management, workplace operations, and team leadership, with the ability to manage multiple stakeholders in a fast-paced, high-growth environment.

Key Responsibilities

Administration & Workplace Operations

• Lead the end-to-end administration function across offices, ensuring efficient workplace operations and exceptional employee experience.
• Develop and implement administration policies, SOPs, and governance frameworks.
• Drive continuous process improvements and operational efficiencies across administration functions.
• Ensure compliance with statutory, safety, and workplace regulations.

Corporate Travel Management

• Own and optimize domestic and international corporate travel operations.
• Drive travel policy compliance while balancing employee experience and cost optimization.
• Manage travel partners, agencies, airlines, hotels, visa providers, and other travel vendors.
• Review travel spends, utilization trends, and implement cost-control initiatives.

Facilities & Infrastructure

• Oversee office infrastructure, maintenance, space planning, office expansions, and workplace projects.
• Ensure smooth functioning of facilities, security, housekeeping, cafeteria, transport, and employee support services.
• Lead office setup, relocation, and workplace transformation initiatives.

Vendor & Budget Management

• Build and manage strategic relationships with key vendors and service partners.
• Lead contract negotiations, vendor performance reviews, and SLA management.
• Own administration and travel budgets while identifying opportunities for cost optimization and operational efficiency.

Stakeholder Management

• Partner with leadership, HR, Finance, Procurement, Legal, and Business teams to drive administration initiatives.
• Act as the primary point of contact for all administration-related escalations and business requirements.
• Lead cross-functional workplace and employee experience projects.

Team Leadership

• Lead, mentor, and develop the administration and facilities team.
• Foster a culture of ownership, accountability, and continuous improvement.
• Allocate responsibilities, monitor team performance, and build scalable operational capabilities.

Reporting & Governance

• Develop MIS dashboards and leadership reports on administration, travel, vendor performance, and budgets.
• Monitor KPIs, identify trends, and provide actionable recommendations to leadership.
• Drive automation and digital transformation initiatives across administration processes.

What We're Looking For

• 8–12 years of experience in Administration, Facilities Management, Corporate Travel, or Workplace Operations.
• Proven experience leading administration teams in large organizations or high-growth startups.
• Strong expertise in corporate travel management, vendor management, workplace operations, and facilities.
• Experience managing administration budgets, contract negotiations, and cost optimization initiatives.
• Exposure to multi-location office administration and workplace expansion projects.
• Excellent stakeholder management, negotiation, and communication skills.
• Strong project management and execution capabilities.
• Analytical mindset with proficiency in Excel, Google Sheets, and MIS reporting.
• High ownership with the ability to build and scale administration functions.

Leadership Competencies

• Strategic thinking and operational excellence
• Strong people leadership and team development
• Stakeholder and vendor management
• Budget ownership and commercial acumen
• Process orientation with a continuous improvement mindset
• Ability to thrive in a fast-paced, dynamic environment

Note: Kindly only apply if you have relevant experience