The Driver, Delivery Services is responsible for the safe, timely, and accurate
delivery of products while providing exceptional customer service. This position
is responsible for demonstrating safety, quality, and operational expertise that
upholds our brand standards. This position will identify incremental sales
opportunities and proactively share information with account representatives to
support sales growth. The ideal candidate is forward-thinking, customer focused,
and skilled at both delivery execution and client relationships.
Primary Responsibilities:
* Ensure safe, efficient completion of daily delivery tasks, including, but not
limited to, package scanning and delivery/pickup, collecting required proof
of deliveries/pickups, and escalation of any barriers that prevent successful
deliveries/pickups. Meet or exceed all safety and performance standards and
display a clean professional appearance in the provided uniform and personal
demeanor.
* Complete and adhere to all Safety driving standards, including, but not
limited to, vehicle inspections, driving behaviors, and any legal or
regulatory requirements.
* Load, unload and secure products, ensuring customers receive clean and damage
free merchandise.
* Contribute continuous improvement ideas and suggestions for improved delivery
experience.
* Actively pursue opportunities for sales enablement through lead generation
and promoting sales offerings. Communicate customer feedback to sales and/or
supervisory personnel.
* The responsibilities outlined above are in no way to be construed as all
encompassing. Other duties, responsibilities, and qualifications may be
required and/or assigned as necessary.
Education and Experience:
- Level of Formal Education: Bachelor's degree or equivalent experience
- Minimum Years of Experience: 2
* Type of Experience:
- Minimum of two years of commercial driving experience, with package
delivery experience preferred.
- Depending on state, CDL may be required.
- Previous customer service experience preferred.
- Experience in the use of pallet jacks, hand trucks and forklift preferred.
- Experience with loading docks, desktop, and bulk deliveries preferred.
* Special Certifications:
- Valid driver’s license.
- Maintain an accident-free driving record with no moving violations, as
reflected over a rolling 36-month period.
* Class B Commercial Driver’s License (CDL), only required for operating
delivery vehicles exceeding 26,000 lb. Gross Vehicle Weight (GVW) and
Hazmat Delivery.
* Department of Transportation (DOT) qualification.
* Technical Competencies & Information Systems:
- Experience using POD or tablet device in the scanning of customer products
and GPS routing.
* Familiarity with scanners and GIS devices is preferred.
* Skills & Abilities:
- Ability to communicate both verbally and in writing, using the English
language (English competency).
- Basic product knowledge to enable the safe handling of goods.
- Knowledge of operation of power/mobile equipment.
- Geographical knowledge of the delivery service area.
- Ability to transport single cartons up to 75 pounds as needed.
- Ability to handle individual items up to 200 lbs. with the use of team lift
and/or hand tools.
* Ability to use manual and/or powered pallet jacks to transport pallets of
products up to 2,500 pounds.
- Ability to work in all types of weather due to various climate changes.
- Repetitive lifting of paper, continuous climbing in and out of vehicle.
- Ability to stand on foot for long periods of time, continuous walking
including multiple flights of stairs.
* Personal Attributes & Other/Preferred:
- Demonstrate a commitment to safety, outstanding customer service, and
positive communication.
- Adherence to established Standard Operating Procedures.
- Respect safety rules and policies.
About The ODP Group: The ODP Group, through its business entities ODP Business
Solutions and Office Depot, is a leading provider of products, services, and
technology solutions through an integrated business-to-business (B2B)
distribution platform and omnichannel presence, which includes world-class
supply chain and distribution operations, dedicated sales professionals, online
presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety: We are committed to maintaining a safe and healthy work
environment for our Coworkers and our customers. All Coworkers are expected to
support our operational safety culture by working safely and addressing
potential hazards or concerns.
Disclaimer: The above statements are intended to describe the general nature and
level of work being performed by Coworkers assigned to this classification and
are not intended to be a complete list of all responsibilities, duties and
skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The company offers competitive salaries, a
benefits package, which includes a 401(k) and more, along with plenty of
opportunities to move and grow within our organization! You may be eligible
to participate in an incentive program, paid in accordance with the
Incentive Plan terms and conditions.
Equal Employment Opportunity: The company is committed to providing equal
employment opportunities in all employment practices. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, citizenship status, marital status, age,
disability, protected veteran status, sexual orientation or any other
characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction
records pursuant to the City & County of San Francisco Fair Chance
Ordinance.
Application Deadline: The job posting will remain open for a minimum of 3 days
and will expire once the position has been filled.
How to Apply: Click the “Apply Now” button and follow the instructions on each
page. When you have completed the application, click the “Submit” button.
Back in 1986, Office Depot® OfficeMax® started with one single store located in
Ft. Lauderdale, Florida. The vision: a place where customers could purchase
office supplies in bulk for very low prices. Fast forward 30+ years, and here we
stand – a multi-billion-dollar business leader with 1,300+ stores and a
world-class website serving millions of valued customers around the globe. As we
look to the future, we are focused on remaining a world leader in business
services, office supplies and trusted support. Our goal: to find new and
exciting ways to help our customers be the best they can be – and turn “business
as usual” upside down.
With an amazing team of approximately 38,000 associates, we have an incredible
variety of roles in which you can help contribute to the success of an
innovative, forward-looking, business leader. Where do you see yourself?
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