US Director, Revenue Operations

dmg::media · United States

US Director, Revenue Operations

Role: Director, Revenue Operations

Location: Hybrid, New York City

Job type: Full-time

Salary: $170,000 -$200,000/year

About Daily Mail

The Daily Mail reaches more than one billion people globally every month and is renowned for agenda-setting exclusives, breaking news, incisive commentary, and in-depth investigations. Our distinctive editorial mix spans news, showbiz, royals, lifestyle, health, sport, money, and more.

With more than 300,000 digital subscribers across the UK, US, Australia, and beyond, and a social media following of more than 150 million, Daily Mail is one of the world's most influential digital news organizations. Our platforms generate more than six billion video views each month across Facebook, TikTok, Instagram, YouTube, Snapchat, and other channels.

We are seeking an experienced US Director, Revenue Operations to lead our U.S. revenue operations function and play a key role in driving programmatic revenue, direct campaign delivery, and commercial growth.

About The Role

As US Director, Revenue Operations , you will lead U.S. Revenue Operations across both Programmatic and Ad Operations. You will be responsible for U.S. programmatic revenue and the successful delivery of direct-sold and PMP campaigns, while partnering closely with our London-based teams to ensure strong operational performance and alignment across the global business.

• Own the day-to-day U.S. Revenue Operations function, balancing commercial priorities with operational excellence.

• Lead a multi-million-dollar annual U.S. Programmatic business across OMP and PMP, with responsibility for revenue and delivery performance.

• Drive incremental revenue and yield through new partnerships, products, strategies, and optimization opportunities.

• Ensure the Daily Mail's U.S. website and advertising technology stack are configured and optimized for programmatic delivery.

• Develop and test new programmatic strategies using data and performance analysis to validate opportunities.

• Manage U.S.-specific relationships with SSPs and ad-tech partners, including commercial negotiations, product launches, and identity solutions.

• Build and maintain a strong network of publishers, technology providers, SSPs, and other industry partners to identify new monetization opportunities.

• Own the end-to-end delivery of direct-sold campaigns, including setup, trafficking, QA, troubleshooting, and launch to deadline.

• Monitor campaign pacing and delivery across the book of business, proactively identifying under-delivery and performance issues.

• Establish processes and workflows to identify and resolve discrepancies, rendering issues, IVT, script failures, and other technical issues.

• Act as the escalation point for client-facing teams on campaign delivery, discrepancies, creative, and technical issues.

• Provide PMP technology support to the sales team, including deal setup, troubleshooting, and optimization.

• Build and maintain documentation, ad specifications, workflows, and standard operating procedures as the U.S. business continues to grow.

• Manage the U.S. implementation and use of Permutive and IAS, working closely with the London teams that own these relationships globally.

• Work collaboratively with Sales, Client Services, Product, Technology, Finance, and other teams to support commercial objectives.

• Lead, motivate, and develop a team of two direct reports, currently consisting of a Programmatic Analyst and Ad Trafficker, with scope for the team to grow.

• Work closely with London-based Revenue Operations and commercial teams, ensuring global strategies and technology solutions are effectively implemented for the U.S. market.

About You

We are looking for an experienced revenue operations leader who combines strong programmatic and ad operations expertise with commercial judgment, technical knowledge, and excellent leadership skills.

• Significant experience across both direct ad operations and programmatic, preferably within a publisher, digital media company, or comparable advertising environment.

• Hands-on experience with Google Ad Manager or an equivalent ad server.

• Strong understanding of programmatic advertising, including auction mechanics, bidding technology, supply-path optimization (SPO), identity solutions, brand safety, IVT, and the VAST framework.

• Proven experience managing direct-sold and PMP campaigns from setup and trafficking through launch, pacing, troubleshooting, and optimization.

• Comfortable reviewing and troubleshooting live web pages and diagnosing technical advertising issues.

• Strong data and analytical skills, with the ability to pull reports, interpret performance dashboards, identify trends, and make data-led commercial decisions.

• A strong understanding of the wider digital media ecosystem, including PMP and PG deals, agency planning cycles, and how agencies buy media.

• Experience managing relationships with SSPs, ad-tech providers, and other technology partners.

• A natural people leader who is target-driven and able to motivate, develop, and drive a team forward.

• Excellent communication and stakeholder-management skills, with the ability to build strong relationships across U.S. and international teams.

• Highly organized, proactive, and comfortable managing multiple priorities in a fast-paced commercial environment.

• Ability to work on-site in New York four days per week.

About What We Offer

• Competitive salary: $170,000–$200,000, depending on experience.

• Healthcare benefits.

• Dental and optical coverage.

• 401(k).

• Generous paid time off.

• Excellent opportunities for professional development and career progression within a global media organization.

About Our Commitment

Daily Mail US is an Equal Opportunity Employer (EOE). We are committed to fostering diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.

We are Disability Confident Committed. Please let us know if you require any recruitment documentation in alternative formats or reasonable accommodations during the recruitment process. Any such information will be held separately from your application and will not be considered as part of the selection process.