Director, Clinical Program - School Health Initiative

University of Miami · United States

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The University of Miami/UHealth Department of Pediatrics has an exciting opportunity for a full time Director, Clinical Programs - School Health Initiative to work in Miami, FL.

The Director, Clinical Program develops, plans, and coordinates the administrative activities of the assigned facilities. In addition, the Director, Clinical Program plans, manages, and promotes all education and outreach activities, including classes, seminars, conferences, support groups, and special events. Plans and executes community relations strategies and tactics that pertain to expanding outreach for assigned area patients and their families to increase patient awareness and support.

Core Responsibilities:

• Administers the day-to-day operations of the center, and functions as the primary point of contact for administrative issues.
• Leads the development and execution of initiatives in alignment with the centers objectives to provide information, education, counseling, guidance, support, and resources.
• Collaborates with senior administrators to solicit support for these initiatives.
• Develops initiatives to provide state-of-the-art, patient centered resources.
• Works collaboratively with other staff members to effectively guide families in utilizing the center while emphasizing a team approach to treatment, training, evaluation, and follow-up.
• Develops and executes mentoring programs that foster collaborative and meaningful relationships between past and current patients and their families.
• Collaborates with departmental liaison in the development of content for newsletters, donor appeals, direct mail campaigns, websites, e-mails, blogs, online postings, and other publications.
• Maintains open and regular communication with department leadership in all areas related to center activity, operational plans, and budgetary expenditures.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Department Specific Functions:

Strategic Program Leadership:

• Provides administrative and operational leadership for the School Health Initiative, including school-based health centers, telehealth services, integrated behavioral health programs, and other community-based health initiatives.
• Develops and implements strategic initiatives that support program growth, sustainability, quality improvement, and operational excellence.
• Collaborates with departmental leadership to align program goals with organizational priorities and community needs.

Program Operations & Administration:

• Directs operational activities across multiple school-based clinical sites to ensure efficient, high-quality, and compliant service delivery.
• Oversees implementation of operational workflows, processes, and systems that support continuity of services and achievement of program objectives.
• Monitors operational performance and recommends improvements to enhance effectiveness and efficiency.

Contract & Funder Management:

• Oversees fulfillment of contractual obligations and program deliverables for The Childrens Trust, Dr. John T. Macdonald Foundation, school district partners, and other funding agencies.
• Ensures timely preparation, review, and submission of required reports, performance measures, quality indicators, and program outcomes.
• Maintains compliance with grant, contract, and regulatory requirements.

Screening & Population Health Programs:

• Provides oversight of school-based screening initiatives, preventive health programs, and population health activities to ensure completion, quality, and compliance with established timelines and requirements.
• Monitors screening performance, data quality, and program outcomes to support continuous improvement and reporting requirements.

Financial & Resource Management:

• Assists with development and management of program budgets, resource allocation, operational expenditures, and sustainability initiatives.
• Monitors utilization of equipment, technology, and operational resources to maximize efficiency and support program objectives.
• Identifies resource needs and collaborates with leadership to support program growth and operational success.

Program Coordination & Workforce Support:

• Coordinates operational activities across multidisciplinary teams to ensure effective implementation of program objectives and continuity of services.
• Collaborates with clinical, administrative, school, and community partners to address operational challenges and support program goals.
• Supports onboarding, training, and orientation activities related to operational workflows, reporting requirements, compliance standards, and program procedures.
• Facilitates communication among stakeholders to promote accountability, consistency, and effective program execution.

Technology, Data Systems & Infrastructure:

• Oversees implementation and optimization of program technology, telehealth systems, reporting platforms, and operational infrastructure.
• Collaborates with Information Technology and operational support teams to resolve system issues and improve program functionality.
• Ensures operational readiness of equipment and technology necessary to support clinical services and reporting requirements.

Quality Improvement & Compliance:

• Leads operational quality improvement initiatives and performance monitoring activities across all program sites.
• Utilizes dashboards, operational metrics, audits, and stakeholder feedback to identify opportunities for improvement and implement corrective actions.
• Coordinates site visits, monitoring activities, audits, and compliance reviews and ensures timely resolution of identified issues.

Stakeholder Engagement & Partnership Management:

• Serves as a primary operational liaison with Miami-Dade County Public Schools, The Childrens Trust, community organizations, contractors, and institutional partners.
• Develops and maintains collaborative relationships that support program success, sustainability, and expansion.
• Addresses operational concerns and escalates issues appropriately to ensure effective resolution.

Program Development & Expansion:

• Identifies opportunities for innovation, growth, and expansion of School Health Initiative services.
• Leads operational planning and implementation of new initiatives, clinic sites, and grant-funded projects.
• Coordinates resources, timelines, and stakeholder engagement activities necessary for successful program implementation.

Data Analytics & Reporting:

• Utilizes operational, clinical, and performance data to support decision-making, strategic planning, and program improvement efforts.
• Oversees development and dissemination of reports, dashboards, presentations, and performance analyses for leadership, funders, and stakeholders.
• Ensures integrity, accuracy, and timely reporting of program data and outcomes.

Committee Participation & Representation:

• Represents the School Health Initiative at institutional, community, funder, contractor, and school district meetings.
• Participates in strategic planning initiatives, operational leadership meetings, and multidisciplinary committees relevant to program goals and objectives.

Policies, Procedures & Operational Governance:

• Oversees development, implementation, maintenance, and dissemination of Standard Operating Procedures (SOPs), workflows, operational manuals, and related program documents.
• Ensures operational policies and procedures are consistently implemented across all program sites.
• Promotes adherence to University policies, contractual requirements, and operational best practices.

Other Duties as Assigned

• Performs additional responsibilities consistent with the leadership, operational, and strategic functions of the position.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

• Bachelors degree in Public Health, Healthcare Administration, Business Administration, Nursing, Education, or related field required.
• Masters degree in Public Health (MPH), Healthcare Administration (MHA), Business Administration (MBA), Education, or related field preferred.
• Minimum of five (5) years of progressively responsible experience in school health, education, community health, or program management.
• Experience managing grants, contracts, operational reporting, and performance metrics preferred.
• Strategic Alignment: Skilled in aligning departmental goals with enterprise-wide strategy and develops comprehensive strategic plans.
• Financial Management: Ensures fiscal responsibility, and optimization of financial performance.
• Resource Management: Ability to allocate resources and drive innovation and growth.
• Adaptability: Proven ability to adjust to changes and leads/inspires transformational change.
• Team Leadership: Ability to build and lead high-performing teams, manage complex projects, and ensure successful project delivery.
• Technology & Analytics: Understanding of technology, data analytics, and performance measurement to drive strategic decisions and identify opportunities.
• Communication: Ability to influence others, articulate strategic vision, and ensure clear and persuasive communication.
• Strong leadership, organizational, and project management skills.
• Ability to manage complex operational initiatives across multiple locations.
• Demonstrated experience utilizing data and performance metrics to drive operational improvement.
• Strong written, verbal, and interpersonal communication skills.
• Ability to build collaborative relationships with internal and external stakeholders.
• Knowledge of healthcare operations, school health programs, quality improvement methodologies, and compliance requirements.
• Proficiency with Microsoft Office applications, reporting systems, telehealth technologies, and data management platforms.
• Ability to work independently and effectively manage competing priorities in a fast-paced environment.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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