Retail Part Time Team Lead

Overview Benefits Full-Time Benefits Part-Time Overview At Office Depot, the Retail Team Lead is a part-time role providing “total solutions” to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Caring, Committed, Creative, Collaborative, and supports the company’s loss prevention efforts. Performs other duties as assigned. Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. Client Engagement: Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. Supports community outreach initiatives to drive client/customer retention. Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. Performs other duties as assigned. External Key Carrier and Leader on Duty: Ensuring the safety and security of the building and associates during the absence of the management team. In partnership with all associates, ensure regular loss prevention compliance. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store’s alarm system, and processes for opening or closing the store. May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. Other duties as deemed necessary Education sales and/or customer service preferred Basic computer skills; able to use job-related technology and POS systems Attention to detail and, ideally, experience in Print Services Skills strong interpersonal skills Positive, engaging, and adaptable in a changing environment Demonstrates integrity, accountability, and trust Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge About The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. ? Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.?? ? Pay, Benefits and supports the company’s loss prevention efforts. Performs other duties as assigned. Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. Client Engagement: Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. Supports community outreach initiatives to drive client/customer retention. Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. Performs other duties as assigned. External Key Carrier and Leader on Duty: Ensuring the safety and security of the building and associates during the absence of the management team. In partnership with all associates, ensure regular loss prevention compliance. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store’s alarm system, and processes for opening or closing the store. May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. Other duties as deemed necessary Education sales and/or customer service preferred Basic computer skills; able to use job-related technology and POS systems Attention to detail and, ideally, experience in Print Services Skills strong interpersonal skills Positive, engaging, and adaptable in a changing environment Demonstrates integrity, accountability, and trust Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge About The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. ? Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.?? ? Pay, Benefits