Assistant Store Manager - SouthPark Mall

brobstongroup.com - Jobboard · Charlotte, United States

Summary

As an Assistant Store Manager you will support the Store Manager to achieve sales and service targets while helping to build and develop a high-performing store team. You will focus on operational excellence, visual standards, and delivering a highly personalized customer experience at the new SouthPark Mall store opening.

Responsibilities

• Support the Store Manager in leading, coaching, and developing the store team to meet sales and service objectives.
• Collaborate with training and store support departments to implement gold‑standard processes and resources.
• Establish and monitor weekly and monthly objectives for the team.
• Ensure merchandise is presented attractively and in line with visual guidelines.
• Align with Human Resources on policies, performance, and development planning.
• Perform other duties as assigned by the Store Manager, including travel to other stores as needed.

Requirements

• Previous experience in management, sales, hospitality, and/or service.
• Exceptional customer service and clienteling skills with a focus on driving sales.
• Strong leadership ability to coach, motivate, and develop team members.
• Professional verbal and written communication skills.
• Flexible availability including nights, weekends, and holidays; willingness to support a new store opening.