Chat support executive
Herald Exchange · Visakhapatnam, India
FULL TIMEpermanent
Job Description
Key Responsibilities
Respond to customer inquiries via live chat
Provide accurate information about products/services
Resolve customer issues promptly and professionally
Maintain records of customer interactions
Escalate complex issues to the relevant team
Requirements
Bachelor’s degree in any discipline
0-2 years of customer support experience (freshers can apply)
Excellent written communication skills
Basic knowledge of customer support tools or CRM systems
Strong problem-solving and multitasking abilities
Respond to customer inquiries via live chat
Provide accurate information about products/services
Resolve customer issues promptly and professionally
Maintain records of customer interactions
Escalate complex issues to the relevant team
Requirements
Bachelor’s degree in any discipline
0-2 years of customer support experience (freshers can apply)
Excellent written communication skills
Basic knowledge of customer support tools or CRM systems
Strong problem-solving and multitasking abilities
Details
| Company | Herald Exchange |
| Location | Visakhapatnam, India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |