Practice head — creatio sales & no- code

VIRTUOS · India

ROLE AT A GLANCE

Category Category A — Sales & Pre-Sales

Practice Creatio CRM / No-Code / AIVelocity | CX Practice Leadership

Reports To Chief Experience Officer (CXO) / VP — CX Practice

Experience 5–8 Years

Qualification B. Tech / B. E. preferred; MBA/PGDM from a recognised institution

Base Location Gurugram, Haryana (Head Office) | Delhi/NCR

Remote Eligible Not applicable — leadership presence required at HO

Travel Domestic + international; APAC active; EMEA/NA in Phase II

Employment Type Full-Time, Permanent | Virtuos Digital Limited ()

ABOUT THE ROLE

Virtuos Digital Limited has been a Creatio partner since 2017 — one of the earliest adopters in India — with a portfolio of successful implementations across CRM, Operations, and Service. Now, with Creatio's evolution into a leading No-Code Process Automation and CRM platform, and with Virtuos's own AIVelocity Product Suite as a powerful AI layer on top of Creatio, we are making a decisive, strategic investment in building a brand-new practice around this extraordinary platform.

As Practice Head, you will be the strategic architect and commercial engine of Virtuos's Creatio practice. You will define the go-to-market across India, activate APAC markets, and lay the foundation for Phase II expansion into EMEA and North America. You will not just sell Creatio licences — you will take purpose-built industry applications, No-Code accelerators, and AIVelocity-powered solutions to markets that have never seen anything like this from an Indian consulting partner. This is a high-autonomy, high-accountability founding role for someone who understands the enterprise software market, has the commercial instincts to build a pipeline from scratch, and has the leadership presence to recruit, inspire, and develop a world-class team.

KEY RESPONSIBILITIES

• Define and execute the Creatio practice GTM strategy across India, APAC, and Phase-II geographies; set revenue targets, partner strategy, and headcount plan.

• Own P& L for the Creatio practice; forecast pipeline, bookings, and margin monthly.

• Drive AIVelocity + Creatio go-to-market: positioning combined solutions as AI-native CRM and

No-Code platforms for enterprise clients.

• Build and lead the Creatio industry applications programme — Sales CRM, Marketing

Automation, Service Management, HR Ops, Fin Tech, and Operations — targeting specific

verticals with purpose-built solutions.

• Own the Creatio global partner relationship; co-develop joint GTM plans, deal registration

strategy, and partner-funded incentive programmes.

• Lead executive client engagements from discovery to signed contract: solution framing, value

quantification, commercial negotiation.

• Build the pre-sales capability: RFP/RFI responses, Po C programmes, demo scripts, and ROI

frameworks.

• Represent Virtuos at Creatio partner events, APAC technology summits, and

analyst/influencer briefings.

• Establish a talent development engine: hire senior consultants, architects, and developers

with deep Creatio expertise.

• Collaborate with CX and XX practices to integrate Creatio into broader digital transformation

engagements alongside Salesforce, Smartsheet, and Oracle.

WHAT YOU BRING

Required:

• 8–12 years of progressive experience in enterprise Saa S sales, CRM platform leadership, or No-Code/Low-Code platform advisory.

• Demonstrated P& L ownership; prior management of a practice, regional team, or business

unit.

• Proven track record selling enterprise CRM, BPM, or No-Code platforms to India/APAC

enterprises.

• Knowledge of Creatio or comparable platforms (Salesforce, Microsoft Dynamics, Service Now,

Appian, Pega).

• Understanding of AI's application in CRM: lead scoring, predictive analytics, conversational AI,

workflow intelligence.

• Strong commercial acumen: subscription licensing, professional services scoping, partner

economics.

• Exceptional executive communication, C-suite presentation, and stakeholder management

skills.

• B. Tech / B. E. preferred; MBA/PGDM from a recognised institution.

Preferred / Nice to Have:

• Creatio partner-level sales or pre-sales experience.

• Exposure to No-Code/BPM market dynamics: Appian, Pega, Nintex, Mendix, Out Systems.

• APAC enterprise market knowledge; existing relationships in Singapore, ANZ, or SEA.

• Familiarity with AIVelocity or AI-layer product positioning on top of CRM platforms.

• Experience in vertical go-to-market: BFSI, manufacturing, healthcare, telecom, or professional

services.

CORE COMPETENCIES

Creatio CRM / BPM

P& L Ownership

GTM Strategy

APAC Market Leadership

No-Code Platform Sales

AIVelocity Positioning

Industry Applications GTM

Enterprise Deal Leadership

Partner Alliance Mgmt

Team Building

Revenue Forecasting

CX Ecosystem

WHY THIS ROLE AT VIRTUOS

• Lead the most ambitious Creatio practice build in India — with full executive sponsorship,

budget, and strategic mandate.

• Combine Creatio with AIVelocity — a unique product advantage that differentiates every deal.

• Build a practice for global markets: India → APAC → EMEA → North America.

• VSPAN equity participation, Tour De Force 2026 membership, and a compensation package

that matches the ambition of the role.