Director of Cage & Credit

Muckleshoot Casino Resort · United States

WHAT'S IN IT FOR YOU

• Competitive salary starting at $171,838.40 - DOE with discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class A & Class B).
• Variety of additional voluntary benefits and retirement plans

WHAT YOU’LL DO

• Practice, support and promote the Mission, Vision and Values of MCR.
• Prepare Cage, Kiosk, and Credit Operating and Capital Budgets
• Enforce policies and procedures, internal controls, NIGC, and Compact violations related to operations.
• Develop, implement, and maintain Internal Controls, Standard Operating Procedures, and Instructions.
• Meet and communicate with auditors both for the State and Tribal Gaming Agencies for all activities that involve Cage operations.
• Build and Maintain the Casino system as related to Cage, Kiosk and Credit.
• Develop, Design and Maintain Casino Credit program and Operations.
• Knowledge of Fair Credit and Collection processes for casino receivables, required.
• Maintain thorough knowledge of Title 31 regulations and assures that the Cage is in compliance.
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and team member satisfaction.
• As the Director, Cage and Credit you shall ensure the integrity of all financial transactions.
• Oversee and coordinate scheduling, leave requests, staffing and team meetings.
• Schedule all Cage interviews, participate in the interviews and creates new hire packets for all new team members.
• Prepare annual management evaluations for Cage Shift Managers.
• Provide direction and timely counseling of all team members as needed.
• Institute a program of ongoing training and development for all team members.
• Update Training and Development phases as needed for all applicable positions.
• Identify and develops team members to become future Supervisors and Shift Managers of the Cage.
• Institute programs that optimize guest service.
• Review and recommend business relationships with outside vendors for cash management services.
• Investigates and take corrective action on discrepancies discovered in the operation of the Cage.
• Responsible for optimizing the levels of cash used within MIC and arranges to send excess cash to the Casino’s bank via armored carrier.
• Oversee the maintenance of the currency, coin, chips, kiosk and all related Cage forms and documents.
• Provide input into the research, development, evaluation and implementation of new products, services, technology, and processes to ensure the company’s competitive position.
• Oversee and approve payroll.
• Attend training and classes as assigned, directed or mandatory.
• Attend and participate in monthly finance meetings.
• Communicates with all current vendors as well as possible future vendors.
• Coordinate the scheduling of all Cage projects and upgrades.
• Maintain an open line of Communication with all Department within MIC.
• Create all Cage purchase orders.
• Create, facilitate, and maintains a positive work environment.
• Smile and engage Guests and Team members with a positive professional demeanor.
• Perform other duties, as assigned, or directed.

WHAT YOU’LL BRING

• High School Diploma or equivalent required.
• College degree in accounting, business management or equivalent experience required. Extensive Cage Management experience (+5 years) may be considered in lieu of degree.
• Eight or more years’ casino cage progressive experience required.
• Cage Management, Asst. Management experience required.
• Casino Credit Management, including approval authority experience required.

HOW YOU’LL BE SUCCESSFUL

• Demonstrate advanced knowledge and skill in developing departmental budgets, procedures, and team member policies.
• Demonstrate strong ability to communicate in a highly effective manner. Read, write, and speak English fluently.
• Demonstrate proven knowledge and complete understanding of all Cage operation regulations and internal controls, and proven skill using current updated Cage systems, processes, and software (i.e., CCT).
• Demonstrate advanced skills using MS Office Suite applications.
• Demonstrate advanced mathematical skills and acumen.
• Demonstrate flexibility in work schedules to accommodate all team members.
• Demonstrate advanced managerial skills.