Service Coordinator

Service Coordinator

Make sure to apply with all the requested information, as laid out in the job overview below.
Description:Work Arrangement:Qualified candidates must be able to travel to Chester, Bucks, Montgomery, Delaware, and Philadelphia counties in PA.Must be able to travel up to 75% in the communityMonday thru Friday 8:30 AM - 5 PM EST
Sign-On Bonus Available:Eligible Service Coordinators may receive a $3,000 sign-on bonus, paid in two installments after hire. This bonus is available to eligible external candidates only.For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.
Role OverviewAs a Service Coordinator, you will assist participants who qualify for Medicaid in obtaining the long-term services and support they need. You will contribute to the care coordination process by performing face-to-face assessments to identify, evaluate, coordinate, and manage participant's needs, including physical health, behavioral health, social services, and long-term services and support, as well as telephonic follow-up.
ResponsibilitiesIdentify, coordinate, and assist participants in accessing needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supportsLead the participant-centered planning and service (PCPS) delivery process and oversee its implementationInform participants about available required needs assessments, the PCSP process, service alternatives, and service delivery optionsInforms participants of their rights and assists with the complaint, grievance, and DHS Fair Hearing processCollect additional necessary information, including participant preferences, strengths, and goals, to inform the development of the PCSPConducts reevaluation of level of care annually or more frequently as needed.Works with the participant to complete activities necessary to maintain eligibility
Education and ExperienceBachelor’s Degree in social work, psychology, or related field is preferred3+ years of social service (in lieu of a Bachelor’s degree) or related healthcare experience that required the following:Working with people who need personal care services,Conducting face to face visits in the home or nursing facility focused on needs assessments and monitoring delivery of servicesKnowledge of the home and community-based service system and how to access/arrange for servicesMaintaining contact and relationships with healthcare professionals on a regular cadence, providing consistent and timely feedback to members' needs and requests.1 to 3 years of Case management experience
LicensureValid and current driver’s license with at least 6 months of a clean driving record. xzbcwsv Active auto insurance
Skills & AbilitiesMust be computer proficient and have a working knowledge of MS Office specifically ExcelHigh speed internetDedicated home workspace free from distractions and conducive to HIPAA and Government compliance regulations
Our Comprehensive Benefits PackageFlexible work solutions, including remote options and hybrid work schedules, Competitive pay, Paid time off, including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement, and more.Pay: $58,900.00 - $72,500.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offParental leaveReferral programRetirement planTuition reimbursementWork Location: On the road