Human Capital Consultant

Role PhilosophyThis role is intentionally designed as a hybrid operational and developmental position within Barnum’s evolving Human Capital function. The immediate business need is heavily focused on operational execution, supporting onboarding, recruiting, employee and advisor support activities, and day-to-day workflow management. During the first 12–18 months, the majority of responsibilities will involve hands-on coordination, administration, operational support, and process execution that are critical to the success of the department and overall organization.

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
At the same time, Barnum is seeking someone who brings curiosity, strong business judgment, systems thinking, and a technology-forward mindset. As organizational knowledge and operational expertise grow, this individual will have opportunities to contribute to workflow optimization, process improvement, operational efficiency, technology enablement (including AI-supported solutions), employee experience initiatives, and strategic projects, ultimately expanding their consultative impact within the firm.
Job purposeAt Barnum, the Human Capital function operates differently than a traditional HR department. In addition to supporting core HR functions such as recruiting, onboarding, payroll and benefits administration, employee relations, and policy management, the Human Capital Consultant also serves as an operational and strategic partner to the firm’s financial advisor network. This involves supporting licensing and credentialing, training initiatives, and experience programs designed to help our associates succeed.
The ideal candidate is adaptable, highly organized, and technology-savvy, with a passion for client service and a collaborative mindset. This individual acts as a positive role model for the firm’s values and vision while effectively managing shifting priorities in a fast-paced environment.
Work Activities
Source, screen, interview, refer and track candidates for internal firm positionsCreate and deliver an exceptional, welcoming onboarding experience for all new hiresManage, maintain, and continuously improve onboarding processes for all associatesServe as a point of contact for employee inquiries, addressing issues promptly while maintaining confidentialitySupport hiring managers with onboarding, training coordination, and new-hire integrationConduct concierge-style meetings with hiring managers to provide guidance and support on employee lifecycle needs, questions, and best practices, including recruiting, onboarding, engagement, and performance-related topicsCoordinate, plan, and support monthly new-hire Orientation classes, including scheduling, logistics, materials, and participant communication to ensure timely preparation and successful executionConduct 30- and 90-day check-in reviews with new hires and facilitate exit interviews to gather feedback and support continuous improvementMonitor and manage the HR team mailbox on a rotating basis, responding to inquiries in a timely, professional manner and escalating issues as appropriateProactively manage and update internal systems and platforms (e.g., Salesforce) to ensure data accuracyMaintain reports, guides, policies, procedures, manuals and employee/contractor handbooksMaintain working knowledge of Equal Employment Opportunity (EEO) and affirmative action laws and guidelinesUnderstand and be able to explain employee benefit options and assist with enrollment.Provide ad hoc support for special projects, escalations, and departmental initiatives as neededPlan and execute firm events and initiatives that strengthen culture and engagementGrowth within the role will be influenced by demonstrated performance, initiative, business acumen, adaptability, and organizational needs.Expanded opportunities may include:-Workflow optimization-Process redesign-Technology enablement-AI-assisted operational improvements-Reporting and operational analytics-Employee experience initiatives-Cross-functional project leadership-Operational scaling initiatives
Core Competencies
Excellent written and verbal communication skillsHighly organized with strong attention to detailProfessional demeanor with a client-first attitudeSolution-oriented with a proactive and adaptable mindsetStrong time-management skills with ability to manage competing priorities and meet deadlinesFlexible, resourceful, and team-oriented, with a willingness to step in and contribute wherever support is needed as business needs evolveStrong EQ skillsAbility to collaborate effectively and build and maintain strong working relationshipsUse of sound judgement and proven discretion and ability to maintain client confidentialityOngoing understanding of Human Resources principles, practices, and procedures, with a commitment to ongoing learningStrong systems orientation with workflow and process improvement capabilitiesAbility to thrive in an ever-changing, fast-paced environment. xzbcwsv Proficient with Microsoft Office suite (Excel, Word, PowerPoint, Teams, Outlook) and Zoom.
Minimum Qualifications
Bachelor's degree in Human Resources or related field and/or equivalent professional experienceAt least three years of related professional experience in Human Resources, Operations, Talent Acquisition, Business Support, Financial Services Operations, or related environmentsExperience supporting onboarding, recruiting, employee experience, or HR operations is preferredExposure to licensing, credentialing, or financial services operations is a plusDemonstrated HR administration and communication skillsGeneral knowledge of labor law and employment equity regulationsExperience leveraging technology platforms and AI-enabled tools within daily workflows strongly preferredComputer-literacy with capability in Microsoft Office and related business toolsExperience with Salesforce or similar platforms is a plusSHRM-CP, PHR or related professional certification credential is a plus
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