Technical Writer

RoboMQ · India

About RoboMQ

is a fast-growing SaaS company delivering disruptive Identity Governance and Administration (IGA) solutions to mid-market enterprise customers. Our flagship product, , automates the employee identity lifecycle by integrating HR systems with Identity Management and other applications helping organizations achieve seamless onboarding, offboarding, compliance, and security with zero-trust and least-privilege security posture.

Hire2Retire is featured in Market Guides and has been a consistent high performer on in user provisioning and IAM tools.

Role Overview

This role is focused on creating and maintaining clear, accurate documentation and technical content for RoboMQ’s products, with a primary focus on Hire2Retire. You will work closely with product managers and engineers to understand how features work in real customer environments and document them in a way that is practical and easy to use.

In addition to product documentation, you will contribute to whitepapers and solution-focused content like marketplace listings and product demo scripts. Much of our product docs content is maintained in GitHub, so comfort with version-controlled documentation is important.

What You’ll Be Responsible For

Product & Documentation Work

• Write and maintain Hire2Retire documentation, including user guides, feature explanations, and configuration steps
• Document end-to-end product workflows
• Keep documentation aligned with product releases and changes by working closely with engineering and product teams
• Review existing content and improve clarity, structure, and accuracy where needed

Whitepapers & Solution Content

• Contribute to whitepapers, technical explainers, and solution briefs
• Present technical concepts using a clear problem–solution approach that connects technology to business impact

GitHub & Collaboration

Create and update documentation stored in GitHub repositories using Markdown

Content Quality & Consistency

• Maintain consistency in terminology, tone, and structure across all documentation
• Ensure content is accurate, actionable, and easy to follow for both technical and semi-technical users
• Identify gaps, outdated content, or unclear sections and propose improvements

What We’re Looking For

3+ years of experience as a Technical Writer in a SaaS, enterprise software, or B2B technology environment.

Proven experience writing:

• Product documentation, demo video scripts and user guides
• Technical or solution-focused long-form content (whitepapers, explainers)
• Ability to understand technical systems such as APIs, integrations, and workflows, and document them clearly
• Hands-on experience working with GitHub for documentation (Markdown, pull requests, version history)
• Strong written communication skills and attention to detail
• Comfortable working directly with product and engineering teams

Nice to Have

• Familiarity with identity management, identity governance, or access management concepts
• Experience documenting integrations involving HR systems, directories (Active Directory / Entra), or SaaS applications
• Exposure to release documentation or change logs

Why Join RoboMQ

• Work on a product that solves real operational and security challenges for enterprises.
• High-impact role with ownership over core product documentation and technical content.
• Direct collaboration with product and engineering teams.
• Opportunity to influence how customers understand and use Hire2Retire.