Client Project Manager
Atlas Search · Des Moines, Iowa, United States
FULL TIMEpermanent
Job Description
Our client, a leading fintech platform serving the wealth management industry, is hiring a senior client delivery leader for its annuities business. You’ll own delivery across a portfolio of client implementations, lead the team doing the work, and be the person clients trust when priorities compete and trade-offs need to be made.
Considering making an application for this job Check all the details in this job description, and then click on Apply.
This is a senior, client-facing role for someone who brings structure to complex delivery, keeps scope honest, and still keeps clients happy.
What You’ll Do
Own end-to-end delivery across multiple concurrent client implementations: timelines, scope, quality, risks, and stakeholder alignment
Lead and develop a team of Project Managers and Business Analysts
Set up and run delivery governance, including escalation paths, change control, and portfolio health reporting
Own portfolio financials, including P&L, margin, revenue, and resource planning
Give leadership clear visibility into portfolio health, risks, and decisions needed
Turn client feedback and implementation lessons into clear input for the Product team
Work with Sales, Support, Operations, and Product to tighten handoffs and improve the client experience
Improve delivery playbooks, metrics, and processes so delivery gets more consistent and predictable
Required Qualifications
10+ years in client delivery, implementation, program leadership, or professional services within SaaS, fintech, or financial services
Track record leading complex client implementations and delivery portfolios
Experience managing and developing teams of PMs, BAs, or implementation consultants
Hands-on ownership of delivery financials, including xzbcwsv P&L, margin, and resource planning
Strong executive presence and comfort guiding senior client stakeholders through scope and priority trade-offs
Experience building or improving delivery governance, playbooks, and metrics
Experience partnering with Product teams to turn client needs into product priorities
Familiarity with project and resource management tools like Jira, Kantata, or similar
Nice to Have
Experience with annuities, insurance, or wealth management platforms
Considering making an application for this job Check all the details in this job description, and then click on Apply.
This is a senior, client-facing role for someone who brings structure to complex delivery, keeps scope honest, and still keeps clients happy.
What You’ll Do
Own end-to-end delivery across multiple concurrent client implementations: timelines, scope, quality, risks, and stakeholder alignment
Lead and develop a team of Project Managers and Business Analysts
Set up and run delivery governance, including escalation paths, change control, and portfolio health reporting
Own portfolio financials, including P&L, margin, revenue, and resource planning
Give leadership clear visibility into portfolio health, risks, and decisions needed
Turn client feedback and implementation lessons into clear input for the Product team
Work with Sales, Support, Operations, and Product to tighten handoffs and improve the client experience
Improve delivery playbooks, metrics, and processes so delivery gets more consistent and predictable
Required Qualifications
10+ years in client delivery, implementation, program leadership, or professional services within SaaS, fintech, or financial services
Track record leading complex client implementations and delivery portfolios
Experience managing and developing teams of PMs, BAs, or implementation consultants
Hands-on ownership of delivery financials, including xzbcwsv P&L, margin, and resource planning
Strong executive presence and comfort guiding senior client stakeholders through scope and priority trade-offs
Experience building or improving delivery governance, playbooks, and metrics
Experience partnering with Product teams to turn client needs into product priorities
Familiarity with project and resource management tools like Jira, Kantata, or similar
Nice to Have
Experience with annuities, insurance, or wealth management platforms