Shift Lead

Dunkin' · United States

Now Hiring Friendly Shift LeadersDoes the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for experienced leaders to help lead our growing organization.We offer:Competitive wages (depending on experience)Health/Dental/Vision ProgramsGrowth within the companyFamily atmosphereDirect DepositMonthly contests to win prizesDigital Redbook (task lists)Opportunity to learn the business from the ground up.An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.Responsibilities include:Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.Qualifications:High School diploma or GED (preferred)One or more years shift management experienceOpen/flexible work availabilityDemonstrated ability to lead and manage your own shift in a fast-paced, dynamic environmentGood with problem solving and decision makingYou are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.Company IntroductionDunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.