Customer Service Advisor
Sagility · Mumbai, India
FULL TIME
Job Description
We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries.
If you're a fresher we'd love to talk to you.
Location: Bommanahalli, Bangalore
Job Responsibilities: Handle inbound and outbound customer interactions for US healthcare clients. Assist members with insurance benefits, claims, eligibility, and billing-related queries. Provide accurate information while maintaining quality and compliance standards. Document customer interactions in the system. Meet productivity, quality, and customer satisfaction targets.
Eligibility: Graduate/Undergraduate (as per process eligibility). Excellent English communication skills. Basic computer knowledge and typing skills. Willingness to work in US rotational night shifts. Customer service experience in BPO is preferred; freshers with strong communication skills may also apply. Freshers Only**
Work Schedule: Shift:
US Rotational Night Shift Working Days:
Monday to Friday Weekends:
Fixed Saturday & Sunday Off
Salary & Benefits CTC:
25,000/- Performance-Based Incentives - 3500 to 5000/- Night Shift Allowance:
Paid per night - 150/- Two-Way Cab Facility Paid Training Career Growth Opportunities Health & Employee Benefits as per company policy
If you're a fresher we'd love to talk to you.
Location: Bommanahalli, Bangalore
Job Responsibilities: Handle inbound and outbound customer interactions for US healthcare clients. Assist members with insurance benefits, claims, eligibility, and billing-related queries. Provide accurate information while maintaining quality and compliance standards. Document customer interactions in the system. Meet productivity, quality, and customer satisfaction targets.
Eligibility: Graduate/Undergraduate (as per process eligibility). Excellent English communication skills. Basic computer knowledge and typing skills. Willingness to work in US rotational night shifts. Customer service experience in BPO is preferred; freshers with strong communication skills may also apply. Freshers Only**
Work Schedule: Shift:
US Rotational Night Shift Working Days:
Monday to Friday Weekends:
Fixed Saturday & Sunday Off
Salary & Benefits CTC:
25,000/- Performance-Based Incentives - 3500 to 5000/- Night Shift Allowance:
Paid per night - 150/- Two-Way Cab Facility Paid Training Career Growth Opportunities Health & Employee Benefits as per company policy
Details
| Company | Sagility |
| Location | Mumbai, India |
| Type | FULL TIME |
| Niche | general |
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