Sales Manager

<p><b>Objectives of the role </b> </p><ul><li>Understanding customer needs and aligning product offerings with their requirements. </li><li>Providing technical expertise and guidance to customers throughout the sales process. </li><li>Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions. </li><li>Collaborating with the sales team to identify and qualify sales opportunities. </li><li>Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty. </li><li>Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations. </li> </ul><p><br /></p><p><b>Your tasks </b> </p><ul><li>Understand our product/service’s technical features, functionalities and benefits. </li><li>Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team. </li><li>Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers. </li><li>Provide pre-sales support by answering technical inquiries and participating in sales meetings. </li><li>Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions. </li><li>Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service. </li><li>Give active feedback and insights from the market to the product development and marketing team. </li><li>Participate in sales meetings, trade shows and industry events to promote our products or services. </li><li>Stay updated on industry trends, market dynamics and competitor offerings. </li> </ul>