Remote AI-Driven Product Support Specialist

Fyxer Limited · Workfromhome, United States

Fyxer Limited is hiring a customer support specialist to own the front line across chat, email and video, resolving issues end-to-end with minimal hand-holding.

You will diagnose complex technical issues, escalate when needed, and turn recurring problems into knowledge base content and process improvements. This role emphasizes cross-functional teamwork and proactive problem solving.

This fully remote position starts with Austin-based considerations; you must live in Austin to be considered.