Post Closing Collections & Finance Specialist

MAES Solutions · Telangana, India

Role: Post Closing Collections & Finance Specialist

Location: Uppal, Telangana.

Shift Timing: Night shifts (EST hours)

About the role

This role owns everything that happens after a candidate accepts an offer collecting and organizing every required document, coordinating background checks, tracking payment schedules, and issuing invoices, so nothing falls through the cracks between a placement closing and the paperwork being fully complete.

Responsibilities

• Maintain a complete, audit-ready file for every closed placement signed agreements, offer confirmation, start date, and any approved amendments
• Coordinate and track the background check process for each new placement through to completion
• Collect all required post-placement documents from candidates and ensure files are complete before a placement is marked closed
• Track each candidate's payment schedule from placement through the full collection period
• Prepare and send invoices accurately and on schedule
• Personally reach out to candidates directly on payment or document matters professionally, promptly, and with a clear record of every conversation
• Confirm and log payments received against the expected schedule, flagging any discrepancies immediately
• Monitor the first 30 and 60 days after every placement closely
• Escalate to leadership immediately if a candidate becomes unresponsive or an issue can't be resolved directly
• Coordinate with recruiters and Talent Acquisition to resolve incomplete files or missing signatures
• Ensure any non-standard arrangement is captured in a signed written document never a verbal agreement alone
• Prepare a regular status report for leadership on collections, outstanding documentation, and at-risk files
• Maintain strict confidentiality of candidate financial and personal information

What we're looking for

• 4-5 years of experience with background check coordination for new hires or placements
• Sharp, street-smart instincts someone who reads a situation quickly and knows how to navigate it
• Skilled at payment-related negotiation and follow-through, with exceptional communication
• Strong Excel skills; comfortable working inside structured tracking systems
• Discretion and sound judgment handling sensitive financial and personal information
• Prior experience in collections, accounts receivable, invoicing, or lending/mortgage post-closing is a strong plus