SENIOR ACCOUNT MANAGER

Cyber Internet Services Private Ltd. · India

Cybernet, a part of the Lakson Group of Companies, is Pakistan’s largest FTTX provider, with over 25 years of unparalleled services.The company focuses on providing specialized end-to-end connectivity solutions to its enterprise and broadband customers nationwide,as well as carrier services to international telecom service providers. Cybernet has established its GPON-based fiber-optic network and long-haul infrastructure to enable nationwide connectivity.We empower international and carrier customers by leveraging our global Points of Presence (PoPs) in Asia (Singapore),the Middle East (Oman, UAE), and Europe (France) and facilitating cross-border connectivity. Our offices are present in over 29 cities across the country.

Job Summary

We are looking for an experienced and commercially driven Senior Account Manager to manage and grow strategic enterprise accounts while developing new business opportunities. The role requires someone who can understand customer businesses, build relationships with key decision makers, identify opportunities across Cybernet's portfolio, and independently manage the sales cycle from opportunity identification to commercial closure. The Senior Account Manager will be responsible not only for maintaining customer relationships, but for growing them.

Responsibilities

• Manage and grow an assigned portfolio of enterprise customers while achieving revenue, new sales, upselling, and retention targets.
• Develop new business by identifying, prospecting, and converting opportunities across enterprise and commercial sectors.
• Build and maintain strong relationships with key decision-makers and senior stakeholders.
• Understand customer business requirements and work with Presales and Technical teams to develop relevant and commercially viable solutions.
• Lead end-to-end sales opportunities, including proposals, RFQs/RFPs, negotiations, and deal closures.
• Identify opportunities within existing accounts to increase account penetration and expand Cybernet's share of business.
• Maintain an accurate sales pipeline, forecasts, CRM updates, and management reports.
• Monitor market developments, competitor activity, customer requirements, and emerging opportunities within assigned accounts and sectors.

Requirements

• Bachelor's or Master’s degree in Business Administration, Marketing, Social Sciences or a relevant discipline.
• 2 to 4 years of relevant experience in Enterprise Sales, Corporate Sales, Key Account Management, or Business Development.
• Proven experience in acquiring new enterprise customers and growing existing accounts.
• Experience managing complex B2B sales opportunities involving multiple customer and internal stakeholders.
• Strong commercial acumen with the ability to understand pricing, proposals, negotiations, and business cases.
• Good analytical ability with an understanding of sales forecasting, pipeline management, and account planning.