Fine Jewelry Sales Consultant

Ashley Zhang Jewelry · New york, United States

About: Ashley Zhang Jewelry is a female-founded fine jewelry company specializing in customized engagement rings, modern and antique fine jewelry.

About the Role:

We are seeking passionate sales consultant to join our team in our mid town NYC showroom. As a Sales Consultant, you will deliver a luxury shopping experience, build lasting client relationships, and embody the Ashley Zhang aesthetic. This role is client-facing and sales-driven, with a focus on personalized service, product expertise, and achieving individual and company performance goals.

Client Experience & Sales:

• Drive sales by engaging with clients, understanding their needs, and providing expert advice on fine jewelry.
• Foster an exceptional shopping experience by delivering personalized service and maintaining a high level of client satisfaction.
• Act as a brand ambassador by cultivating loyal client relationships and ensuring every interaction reflects the Ashley Zhang aesthetic and values.
• Cultivate relationships with new and existing clients to understand their preferences, tastes, and purchasing history, utilizing this knowledge for effective clienteling.
• Demonstrate expert knowledge of our fine jewelry collections, including materials, craftsmanship, and design aesthetics, to confidently advise and assist clients in their purchasing decisions.
• Actively engage with clients to showcase the uniqueness and beauty of our products, utilizing storytelling and product knowledge to create an emotional connection.
• Maintain a pristine and welcoming showroom environment, ensuring displays are visually appealing, and products are presented with care and attention to detail.

Operational Support:

• Assist with store operations as needed, including inventory management, visual merchandising, and maintaining showroom standards.
• Perform opening and closing duties as needed, ensuring the showroom is prepared for daily operations and adhering to security protocols and procedures.
• Adhere to people safety policies and procedures to maintain a safe work environment.
• Ensure adherence to all operational procedures and policies.

Qualifications:

• 1+ years previous experience in luxury retail sales, with a proven track record of success in selling luxury products.
• Genuine passion for luxury jewelry and a keen eye for design, with the ability to articulate the value and beauty of our products to clients.
• Exceptional interpersonal and communication skills, with the ability to build rapport and establish trust with diverse clientele.
• Strong clienteling skills, including the ability to maintain and leverage client relationships for long-term business growth.
• Results-oriented mindset, with a proactive approach to achieving sales targets and expectations.
• Detail-oriented with a commitment to delivering excellence in every aspect of the client experience.
• Ability to thrive in a fast-paced, high-pressure environment while maintaining a positive and professional demeanor.
• Flexibility to work a varied schedule, including limited evenings, weekends, and holidays, as required.

Details:

• Full-time or part-time role located in midtown NYC
• Office Hours: 9:30 am to 5:30 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours 
• We offer generous employee discounts on our fine jewelry
• Paid time off.
• The compensation range for this role is $23-30/hour, commensurate with experience. Meeting sales goals with bonus incentives.