Customer Success Manager

Customer Success ManagerTalent Pathway is seeking a motivated and results-driven Customer Success Manager to join our team.Talent Pathway is a premier global technology company specializing in Recruitment and Workforce Management Solutions (HCM). Our AI-driven platform enables healthcare organizations to streamline talent acquisition, workforce optimization, and compliance with exceptional efficiency and precision. We are redefining how teams are built and managed to help clients stay agile, scalable, and future ready.Talent Pathway is seeking a driven, client-focused Customer Success Manager to join our team in Frisco, Texas. This role involves presenting and positioning our premier SaaS solution to healthcare organizations, hospital systems, and clinical service providers seeking smarter, faster, and more integrated workforce management tools. The ideal candidate excels in lead generation, relationship building, and closing new business while championing the product.Key responsibilities include:Identify and pursue new business opportunities within healthcare organizations and hospital systemsBuild and manage a strong sales pipeline through prospecting, referrals, and outreachConduct client meetings, deliver product presentations, and lead demos for decision makersRepresent Talent Pathway at industry events, trade shows, and networking opportunitiesProvide ongoing support to clients from onboarding through long-term engagementWork collaboratively with internal teams to ensure a seamless and tailored client experienceWhat you bring:2+ years of experience in sales, business development, or account managementProven success in prospecting, cold calling, and closing new businessExcellent communication, presentation, and negotiation skillsHistory of meeting or exceeding sales goalsWillingness to travel for meetings and eventsInterest in technology and innovation in healthcarePreferred qualifications:Experience selling SaaS or technology solutions to healthcare or related industriesExisting relationships with hospital systems or healthcare providersFamiliarity with AI-powered recruitment or workforce management toolsBachelor's degree in Business, Healthcare Administration, Technology, or a related fieldBenefits:Competitive base salary plus performance-based incentivesOpportunity to work with a cutting-edge SaaS product in a growing, high-performing teamGrowth potential within a mission-driven, collaborative, and tech-forward company cultureWhy join Talent Pathway? Talent Pathway offers the opportunity to work with advanced technology in a rapidly expanding industry. We foster a collaborative and inclusive environment where innovation and professional growth are valued. By joining our team, you will play a key role in advancing workforce management solutions that positively impact healthcare.