Account Supervisor
Clyde · Washington, District of Columbia, United States
FULL TIMEpermanent
Job Description
CLYDE is a fast-paced, corporate communications and public affairs agency committed to delivering innovative, strategic, and visually compelling communications solutions for our diverse portfolio of clients. We work with clients who want to utilize communications to increase value – helping them do it through earned, owned, and paid media programs, creative solutions, and smarter, informed strategies. We are passionate about pushing the boundaries of design while staying grounded in strategy, brand integrity, and results. We are seeking a talented and dynamic Account Supervisor to join our growing team and bring our Values to life.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Account Supervisors help shape and execute strategies for three or more clients (depending on the size of accounts). Account Supervisors oversee account teams or client projects and initiatives, implementing creative strategies for key audiences. Account Supervisors proactively bring forward ideas to advance client accounts, and confidently report metrics to demonstrate outcomes over outputs. Account Supervisors are at a stage in their career where they are developing an industry or communications-area expertise. Account Supervisors play a meaningful role in business development, including helping to draft RFP responses, pitch to future clients in new business presentations, and tap personal networks for potential client opportunities.
Our Core Values:Be Better Than We Were YesterdayOur Clients’ Success Defines OursBe The BlueprintCreativity is Our Idea of FunWe Want to Go Far, So We Go Together
What you will be doing:Work with clients and internal teams to develop communications strategies, and then support in executing integrated creative campaignsEstablish self as a go-to person for regular client needs and serving as a primary point of contact for one or more clientsLead client calls, finding opportunities for junior team members to speak and stepping in as neededDevelop relationships with clients and be confident and competent when communicating with them through various forms of communication (phone calls, zoom calls, in person meetings, emails, etc.)Assign responsibilities to internal client teams with clear assignees and deadlinesEnsure all client deadlines are met, and quality of work is highWork closely and respectfully with internal client delivery teams, including content, digital, and designDirect multiple client projects at once and be comfortable balancing competing prioritiesTakes visible and vocal role in developing and presenting to clients (training opportunities, board presentations, result reports, etc.)Make clear assignments to execute client deliverables; ensure that all team members understand directions and deadlinesIdentify possible challenges with accounts and make recommendations on how to resolve themWork with account leads to help ideate and create campaigns and communications programsActive participant in the business development process for potential clientsShow initiative in suggesting improvements and solving problems.Participate in the management of our Fellowship programParticipate in professional development opportunities for selfSupport hiring efforts through interviews
Our Core Competencies:Client ServiceCommunicationsCritical/Strategic ThinkingProfessional DevelopmentLeadership
Position Expectations:Adhere to firm’s policies and proceduresDemonstrate a commitment to uphold and defend the highest levels of ethical conductParticipate in staff meetings and retreatsSeek opportunities to interact with and learn from firm leadersHave a fierce commitment to, and respect for, a diverse and inclusive workplacePossess excellent writing and grammar skills, including the ability to write concisely, clearly, and logicallyProactively learn about and react to news, proposed legislation, etc. that impacts clients and their industriesPrioritize across accounts and competing priorities, and look to account leads and management to help prioritize as neededDevelop and contribute to social media strategies that support client objectives, audience needs and broader communications goalsUnderstand how to use social channels to extend campaign reach, engage audiences and amplify earned media, thought leadership and creative contentStay current on social trends, AI tools, platform changes and emerging opportunities, applying relevant insights to client workHelp develop integrated campaigns that connect earned media, social, digital, content and creative to deliver against client objectivesUse AI tools thoughtfully and responsibly to support research, brainstorming, strategic development, content creation and workflow efficiencyConfident and articulate when meeting with clients xzbcwsv Communicate clearly to senior team members on shared accountsQuickly develop content as needed to meet client deliverable deadline; able to capture the unique voice of multiple clients for content needsActive and vocal participant in staff meetings and retreatsParticipate in business development by helping to develop proposals and join presentations to future clientsMake recommendations to advance CLYDE's mission and visionCraft awards submissions
Qualifications/Required Skills:3–5 years of political communications experienceSpeaks with clarity, precision, purpose in small and large groupsPossesses excellent writing and grammar skills, including the ability to write concisely, clearly, and logicallyKnows and uses AP Style; can edit work of junior team membersComfortable with basic social media aggregators like Sprout Social, Meltwater, HootsuiteComfortable with Microsoft and Google office productsInterested and comfortable learning and adopting new tech platformInterested in using practical applications of AIComfortable with digital platforms like Wikipedia, Reddit, Discord, Meta Business Suite, LinkedIn Campaign Manager and social media platformsExperience pitching mediaFinds opportunities to deliver constructive feedback to senior team membersSeeks and is receptive to constructive feedbackDeep understanding of digital marketing and how SEO worksComfortable with digital marketing and confident in SEO programing, ad-buying, vendor management, and reportingUnderstanding of website fundamentals
The salary range for this position is $78,800 - $111,900.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Account Supervisors help shape and execute strategies for three or more clients (depending on the size of accounts). Account Supervisors oversee account teams or client projects and initiatives, implementing creative strategies for key audiences. Account Supervisors proactively bring forward ideas to advance client accounts, and confidently report metrics to demonstrate outcomes over outputs. Account Supervisors are at a stage in their career where they are developing an industry or communications-area expertise. Account Supervisors play a meaningful role in business development, including helping to draft RFP responses, pitch to future clients in new business presentations, and tap personal networks for potential client opportunities.
Our Core Values:Be Better Than We Were YesterdayOur Clients’ Success Defines OursBe The BlueprintCreativity is Our Idea of FunWe Want to Go Far, So We Go Together
What you will be doing:Work with clients and internal teams to develop communications strategies, and then support in executing integrated creative campaignsEstablish self as a go-to person for regular client needs and serving as a primary point of contact for one or more clientsLead client calls, finding opportunities for junior team members to speak and stepping in as neededDevelop relationships with clients and be confident and competent when communicating with them through various forms of communication (phone calls, zoom calls, in person meetings, emails, etc.)Assign responsibilities to internal client teams with clear assignees and deadlinesEnsure all client deadlines are met, and quality of work is highWork closely and respectfully with internal client delivery teams, including content, digital, and designDirect multiple client projects at once and be comfortable balancing competing prioritiesTakes visible and vocal role in developing and presenting to clients (training opportunities, board presentations, result reports, etc.)Make clear assignments to execute client deliverables; ensure that all team members understand directions and deadlinesIdentify possible challenges with accounts and make recommendations on how to resolve themWork with account leads to help ideate and create campaigns and communications programsActive participant in the business development process for potential clientsShow initiative in suggesting improvements and solving problems.Participate in the management of our Fellowship programParticipate in professional development opportunities for selfSupport hiring efforts through interviews
Our Core Competencies:Client ServiceCommunicationsCritical/Strategic ThinkingProfessional DevelopmentLeadership
Position Expectations:Adhere to firm’s policies and proceduresDemonstrate a commitment to uphold and defend the highest levels of ethical conductParticipate in staff meetings and retreatsSeek opportunities to interact with and learn from firm leadersHave a fierce commitment to, and respect for, a diverse and inclusive workplacePossess excellent writing and grammar skills, including the ability to write concisely, clearly, and logicallyProactively learn about and react to news, proposed legislation, etc. that impacts clients and their industriesPrioritize across accounts and competing priorities, and look to account leads and management to help prioritize as neededDevelop and contribute to social media strategies that support client objectives, audience needs and broader communications goalsUnderstand how to use social channels to extend campaign reach, engage audiences and amplify earned media, thought leadership and creative contentStay current on social trends, AI tools, platform changes and emerging opportunities, applying relevant insights to client workHelp develop integrated campaigns that connect earned media, social, digital, content and creative to deliver against client objectivesUse AI tools thoughtfully and responsibly to support research, brainstorming, strategic development, content creation and workflow efficiencyConfident and articulate when meeting with clients xzbcwsv Communicate clearly to senior team members on shared accountsQuickly develop content as needed to meet client deliverable deadline; able to capture the unique voice of multiple clients for content needsActive and vocal participant in staff meetings and retreatsParticipate in business development by helping to develop proposals and join presentations to future clientsMake recommendations to advance CLYDE's mission and visionCraft awards submissions
Qualifications/Required Skills:3–5 years of political communications experienceSpeaks with clarity, precision, purpose in small and large groupsPossesses excellent writing and grammar skills, including the ability to write concisely, clearly, and logicallyKnows and uses AP Style; can edit work of junior team membersComfortable with basic social media aggregators like Sprout Social, Meltwater, HootsuiteComfortable with Microsoft and Google office productsInterested and comfortable learning and adopting new tech platformInterested in using practical applications of AIComfortable with digital platforms like Wikipedia, Reddit, Discord, Meta Business Suite, LinkedIn Campaign Manager and social media platformsExperience pitching mediaFinds opportunities to deliver constructive feedback to senior team membersSeeks and is receptive to constructive feedbackDeep understanding of digital marketing and how SEO worksComfortable with digital marketing and confident in SEO programing, ad-buying, vendor management, and reportingUnderstanding of website fundamentals
The salary range for this position is $78,800 - $111,900.