Platform support engineer

Kenvue · Bengaluru, India

Kenvue is currently recruiting for a: Platform Support Engineer

What we do Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information , click here .

Role reports to: Digital Solutions Manager

Location: Asia Pacific, India, Karnataka, Bangalore

Work Location: Hybrid

What you will do

What you will do    

As the Professional, Operations and Support, you will be responsible for designing, deploying, and managing cloud infrastructure and applications, designing and the implementation of scalable, secure, and high-performance technology solutions aligned with business objectives. 

Key Responsibilities    

Design, develop, and implement Azure cloud-based solutions

Design, deploy, and manage cloud infrastructure and applications, utilizing Infrastructure as Code (Ia C) tools to automate provisioning and configuration.

Maintain and monitor existing Azure infrastructure and workloads

Creation of different services as per Kenvue approved services

Monitor the performance of Azure services and applications, implementing changes and upgrades as necessary to ensure optimal performance and security. Ensure the security, performance, reliability, and scalability of Azure applications and infrastructure

Perform troubleshooting and root cause analysis for infrastructure issues. Identify and resolve issues related to Azure environments, providing technical support and guidance to team members on Azure technologies and best             practices.

Define and document best practices and strategies regarding application deployment and infrastructure maintenance

Provide guidance, training, and mentorship to other members of the team on Azure technology and solutions

Stay up to date with Microsoft Azure’s latest developments and trends to implement improvements as necessary

Develop and implement disaster recovery plans

Assist in the development of cost management strategies for Azure usage

Interact with stakeholders to understand their requirements and translate them into effective cloud solutions.

Strong analytical skills to troubleshoot and mitigate complex Azure-related issues, transforming business requirements into scalable solutions.

Champion best practices in Dev Ops, Data Ops, and Agile to enhance performance, consistency, and model production workflows.

Stay current with Azure/cloud advancements to lead experimentation, coach teams, and enhance platform capabilities.

Mentor and train colleagues junior team members  

What We Are Looking For   

Required Qualifications   

Bachelor's degree in engineering, computer science, or related field. 

6 – 8 years of work experience with at least 5 years of experience as a Cloud Technology based – Platform\Infrastructure support professional

Readiness to work in shifts (Night shifts included)

Strong experience in Infrastructure build and configuration activities on Cloud Platforms , preferably Azure

Good exposure to different networking patterns and performance strategies.

Proficiency in Azure technologies and services, including Azure Virtual Networks, Azure Load Balancer, and Azure SQL Database, Azure Databricks, AKS and other Azure components

Strong knowledge of scripting languages such as Power Shell and Python, as well as programming languages like C# for automating tasks and developing Azure solutions.

Understanding of cloud architecture principles and best practices 

Experience in Infrastructure creation activities that meet the application requirements and adhere to scalability, reliability, and security standards 

Familiarity with version control systems like Bitbucket, Jenkins and Dev Ops practices for CI/CD pipelines 

Good communication and Influencing skills

Good knowledge of Agile principles and process.

Good Team player

Desired Qualifications   

Subject matter expertise on Azure Plafform components

Good understanding of migration and modernization strategies and approaches

Preferred Industry experience in Manufacturing & Consumer Products