Associate Analyst - Support Engineer
GXO Logistics, Inc. · Bangalore, India
FULL TIME
Job Description
Location
Bengaluru, India (or as per company policy)
Employment Type
Full‑time / Entry‑level
Job Summary
We are looking for a motivated fresher to join as a Trainee Sterling Integrator Support Analyst. The candidate will assist in monitoring, maintaining, and troubleshooting IBM Sterling B2B Integrator / Managed File Transfer (MFT) environments.
Key Responsibilities (Fresher Level)
- Monitor and support IBM Sterling B2B Integrator / Sterling File Gateway environments
- Assist in troubleshooting failed file transfers, mapping errors, and connectivity issues
- Work with logs and dashboards to identify root causes
- Assist in testing integration workflows, map changes, and small configuration changes in staging/pre‑production.
- Coordinate with internal teams to resolve issues and implement improvements.
- Be available for shift/rotational (24/7) support as per project requirements.
Candidate Profile (Freshers)
Education
Bachelor’s degree in Computer Science, Information Technology, or related engineering discipline.
Skills & Knowledge
- Ability to work with MS office products such as Excel, Word etc.
- Basic knowledge of operating systems (Windows/Linux) and databases (SQL queries) is an advantage
- Ability to read and interpret logs, error messages, and configuration files.
- Good analytical and problem‑solving skills; ability to follow structured troubleshooting steps.
- Excellent communication skills to interact with clients and resolve technical queries
Willingness to work in rotational shifts (including night shifts/weekends) to support global clients
Details
| Company | GXO Logistics, Inc. |
| Location | Bangalore, India |
| Type | FULL TIME |
| Niche | tech |