Team lead

Job Description – Team Leader (Admissions / Inside Sales)

Organization Chandigarh University Location Gharuan, Mohali, Punjab Employment Type Full-Time | Permanent | Work from Office Working Hours 9:30 AM – 5:30 PM | 6 Days a Week Salary Up to ₹40,000 per Month

Role Overview

We are looking for an experienced Team Leader – Admissions / Inside Sales to manage a team of 20–60 Admission Counsellors and drive admission and revenue targets. The ideal candidate should have strong leadership skills, team-handling experience, and a proven track record in achieving business goals.

Key Responsibilities

Manage and lead a team of 20–60 Admission Counsellors. Drive daily, weekly, monthly, and session-wise admission targets. Ensure revenue generation and lead conversion targets are achieved. Allocate leads and monitor follow-ups through CRM. Manage CRM and LMS operations effectively. Monitor team productivity, attendance, breaks, and floor management. Handle attrition, shrinkage, and workforce planning. Conduct performance reviews, coaching, and team development. Track conversion ratios and ensure process compliance. Prepare and share daily and weekly performance reports.

Eligibility Criteria

Graduate in any discipline. 5–8 years of experience in Admissions, Inside Sales, Tele-Sales, or Ed Tech. Minimum 4 years of team handling experience. Strong knowledge of CRM, admissions processes, and sales operations.

Key Skills

Team Management Admissions Counselling Inside Sales Revenue Generation Target Achievement Lead Allocation CRM & LMS Management Attrition & Shrinkage Management Performance Management Reporting & MIS

Preferred Profile

Experience in Education, Ed Tech, Universities, or Admission Sales. Strong leadership, communication, and analytical skills. Immediate joiners preferred.

Contact Details

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