Director of AI-Driven Support Operations

Harris Computer · Washington, United States

Cayenta, a division of Harris, is seeking a Director of Support Services to join its management team. The role leads our Support organization with a focus on customer experience and operational excellence, ensuring the delivery of services to our existing customer base.

The successful candidate will manage a team of analysts and managers, drive improvements through metrics, and collaborate with cross-functional groups including R&D, Professional Services, Sales, and Finance.