Visa officer

Visa Roots · Kochi, India

Visa Roots a leading visa and travel management company based in Cochin, Kerala is on the lookout for a passionate and detail-oriented Visa Officer to join our growing team. If you thrive in a client-focused environment and have a strong understanding of visa and immigration processes, we'd love to hear from you!

Key Responsibilities:

• Manage end-to-end visa and immigration processes for clients

• Guide clients through document verification, application completion, appointment scheduling & follow-ups

• Ensure timely, accurate submission of all applications in compliance with government regulations

• Prepare visa fee quotations and respond to detailed client inquiries

• Stay current on visa regulations, embassy updates & immigration legislation changes

• Take full ownership of assigned cases and keep clients updated at every stage

• Build strong, professional relationships with clients and internal teams

Experience and skills:

• Bachelor's in Travel & Tourism, Business Admin or related field

• 1–3 years in visa application processing

• Proficient in MS Office (Word & Excel)

• Excellent written & verbal English communication

• Strong attention to detail & a customer-first mindset

• Able to work independently and collaboratively

What We Offer: Positive work environment Competitive salary Private medical insurance Flexible Work schedules Flexible Holidays & Sick Leave Opportunities for professional development Company Sponsored events Team building activities Company Lunch & Free Snacks Career advancement options Staff Accommodation