REF107951F I Lead Associate - Collections I UK Shift I Pune (Viman nagar)

Job Description  Manage accounts receivable portfolio of assigned accounts.  Reviewing open accounts for collection efforts.  Making outbound collection calls in a professional manner while keeping and improving customer relations.  Transmit customer invoices via EDI / customer portal  Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.  Collect customer payments in accordance with payment due dates  Send e-mail notifications, demand letters for payment to customers.  Identify issues attributing to account delinquency and discuss them with management  Develop and maintain strong customer relations  Provide timely follow-up on payment arrangements.  Works with internal and external personnel to resolve i