Senior Director of Support Services & Customer Experience

Harris Computer · United States

Cayenta, a division of Harris, seeks a Director of Support Services to guide the Support team, drive operational excellence, and enhance the customer experience across our proprietary software. You will partner with R&D, Professional Services, Sales, and Finance to deliver scalable support and initiatives.

The role emphasizes leadership, data-driven decision making, and leveraging AI tools to improve workflows. Remote work is available for US/Canada with up to 25% travel.