Missions Support Specialist

The Organization:West End Community Church (PCA) is a gospel-centered church in Nashville, TN. At West End, we’re all on a journey; inside our walls, you’ll find the curious, the committed, the skeptical, the hurting, and the hopeful. Since 1996, our church and its ministries have grown, but our members have remained steady on this mission: to help people know, love, and follow Jesus. West End Community has a rich past, and we’re building toward an exciting future.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.
The Position:The Missions Support Specialist supports the mission of West End Community Church by strengthening the execution and organization of the Missions Department. This role ensures the effective and efficient operation of local and global missions efforts so that ministry leaders can focus on partner care, volunteer mobilization, and strategic development.
The position provides administrative, organizational, and relational support, helping maintain clear systems, effective communication, and consistent follow-through across all missions initiatives. This role plays a key part in supporting a culture of excellence, clarity, and care for staff, volunteers, and ministry partners.
Reports to: Director of MissionsWorks closely with: West End Missions Team, Operations, & FacilitiesHours: Monday – Friday (full-time, in-person)
Responsibilities:Support the Missions Department through clear, consistent, and reliable administrative executionEnsure strong organization, communication, and follow-through across all missions initiativesMaintain accurate and actionable systems for tracking partners, volunteers, and ministry activityReport on key data, including budgets, expenses, and engagement metrics, to support informed decision-makingProvide proactive support so ministry leaders can focus on relational and strategic workContribute to a culture where partners, volunteers, and staff feel supported and cared for
Departmental SupportProvide administrative support to the Director of Missions and Missions CoordinatorsMaintain accurate records for partners, volunteers, and departmental tracking systemsAssist with budget documentation, expense tracking, and reimbursement processesTrack and report on key data, including ministry results and engagement metricsAnticipate needs and proactively support departmental priorities
Calendar Management & SchedulingCoordinate calendars, meetings, and ministry eventsManage logistics for internal and external meetings, including hospitality, meals, and offsite needsEnsure timely follow-up on priorities and scheduling needs
Events & CorrespondenceServe as a point of contact for missions-related communication, responding appropriately in a timely mannerManage emails, reports, and correspondenceAssist in preparing materials for missions initiatives and events, including agendas, materials, and presentationsTake notes and track follow-up action itemsSupport logistics for trainings, events, and ministry gatherings
Travel & Trip SupportAssist with travel coordination, itineraries, and documentation for mission tripsSupport trip preparation in partnership with ministry leadersMaintain organized records and assist with related expenses
Qualifications:Bachelor’s degree or equivalent experience preferredMinimum 3 years of experience in an administrative or operational support roleStrong xzbcwsv organizational skills and attention to detailClear and professional written and verbal communicationProficiency in Microsoft Office and productivity toolsAbility to manage multiple priorities and deadlines with consistencyProactive, dependable, and solution-orientedTrustworthy and able to maintain confidentialityWarm, professional, and able to relate well to a variety of people with diverse backgrounds
West End Community Church Employee Expectations:Must perform duties in accordance with all church policy and proceduresMust be comfortable with Mission, Core Beliefs, and Philosophy of Ministry without any conflict of conscienceThis position requires church membership at West End Community Church and active engagement in church lifeExhibit leadership, spiritual maturity, and wisdomBe a positive contributor to staff culture and unity
Salary & Benefits:Salary: $55,000 - $60,000Medical InsuranceDental InsuranceLife InsuranceLong-term Disability Insurance401(k) plan with up to 6% company matchingPaid Time Off (PTO) and paid holidays