General Manager, Senior Director

2U · Remote, United States

We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives.

We’re seeking a dynamic, entrepreneurial, and strategic leader to serve as the General Manager, Senior Director responsible for a portfolio of 2U’s key university partnerships. This role is responsible for the overall ownership, growth, and success of 2U’s partnerships. The ideal candidate will bring exceptional relationship-building skills, deep business acumen, and a proven ability to drive revenue growth and business results across multiple dimensions.
Key accountability areas include managing partner contracts, driving strong partner sentiment, and ensuring the retention, growth, and health of a degree portfolio. This leader will play a critical role in aligning internal and external stakeholders, identifying new opportunities, and fostering a collaborative, results-driven partnership. This role is 100% remote.
Strategic Relationship Management, Executive Stakeholder Engagement, Proactive Communication & Resolution, Risk Mitigation

Serve as the primary relationship manager for partners, building deep, trusted partnerships with Dean/Provost-level and other senior leaders.
Portfolio Management & Contracting
Revenue, Strategic Portfolio Management, Lifecycle & Compliance Management, Risk Mitigation & Governance, Negotiating

Strategically manage the health and performance of the partners portfolio, with a focus on growth, innovation, and long-term sustainability.
Regularly review portfolio metrics and performance data to drive improvements and inform strategic decisions.
Align product offerings with partner strengths and market demand to optimize enrollment and academic quality.
Ensure adherence to contractual obligations and manage renewals, amendments, and expansions to support long-term partnership viability.
Mitigate risk by maintaining oversight of compliance and identifying potential contractual challenges early.
Design, implement, and continuously evolve strategies in close collaboration with university stakeholders to unlock sustainable program and revenue growth.
Champion and support the execution of strategic revenue-driving initiatives, ensuring internal teams are equipped to land and scale impactful strategies.
Focus execution on measurable outcomes that enhance the value delivered to partners, supporting long-term institutional success.

Bachelors degree required; Demonstrated expertise in a variety of the field’s concepts, practices and procedures
~5-7 years’ experience managing external clients/partners and leading large scale internal operations
~ Record of success with entrepreneurial approach to building and sustaining effective partnerships and business operations in both dynamic matrix environment and established environment

Other Attributes That Will Help You In This Role:

Proven success in a matrix management environment
Finance acumen (budgets, financial models, etc.)
Excellent relationship management skills, preferably with Sr. Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. Full-time, U.Medical, dental, and vision coverage
Life insurance, disability, and 401(k) employer match
Free snacks and drinks in-office
Generous paid holidays and leave policies, including unlimited PTO
Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
The anticipated base salary range for this role is ($147,000-$170,000), with potential bonus eligibility. 2U Diversity and Inclusion Statement
At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. 2U partners with the worlds top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.