Inbound Warehouse Supervisor

Job Description: Inbound Supervisor

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Summary
This position is responsible for supporting warehouse operations, supervising staff and ensuring a safe work environment.
Daily ResponsibilitiesCorrect any issues from daily PRIMA report-assure all is received into PrimaMonitor- clerks, forklift operators and labor during daily operationsEnsure procedures are being followed correctlyAddress any workflow issues immediately to include priorityMove Labor, Clerks, Forklift operators where needed, ability to adaptDocumentation accuracy -review inbound and outbound paperwork
CommunicationNotify Operations Manager of issues or delaysCommunicate with team for clarity on ordersEscalate any missing or incorrect informationEnsure inventory records are up to dateReport summary of any issues or correctionsReview and respond in a timely manner to daily e-mails, from CSR’s, Inventory Management etc.
Process -ComplianceFollow standard operating procedures (SOPs)-assure that team is adhering to all SOP’sAssure everyone is properly using PPEMaintain organized and legible documentation-Keep copies of Workorders and Inventory request
Communication & Computer SkillsAbility to effectively review, prioritize, and respond to emails in a professional and timely manner.Strong communication skills with the ability to work closely with Customer Service Representatives (CSR), warehouse personnel, drivers, customers, and management.Ability to communicate operational updates, shipment issues, inventory discrepancies, and customer requirements accurately and professionally.Proficient in Microsoft Outlook, Excel, Word, and business software applications. -learn PRIMA our in-house WMS
Leadership CompetenciesAbility to lead by example and maintain accountability across warehouse operations.Strong organizational, problem-solving, and decision-making skills.Ability to prioritize workloads, delegate tasks, and meet operational deadlines.Commitment to safety, quality, customer service, and continuous improvement.
Education and/or experienceMinimum of 3 years of warehouse, logistics, or operations supervisory experience required.Forklift Operator-(preferred) Sit down propane liftExperience supervising warehouse personnel, managing daily workflow, and maintaining a safe and productive work environment.Experience with inventory control, shipping, receiving, container operations, and warehouse audits.Familiarity with CME and LME (London Metal Exchange) processes and commodities (preferred, or willingness to learn.)Ability to learn and become proficient in PRIMA, in-house Warehouse Management System (WMS).
Language skills
Ability to read and interpret documents in the English language. Ability to write the English language. xzbcwsv Ability to speak the English language.