Future Opening: Front Desk Attendant

Front Desk AttendantThe Front Desk Attendant is the lead customer service contact for all members, guests, or prospects. The Front Desk attendant is also responsible for selling all products and services.Essential Duties And ResponsibilitiesGreets and checks in all members and guestsSells all products and servicesLiaison between members and Membership Office: Including prospects and current membersSchedules for both Skin Care and Massage OfficesAnswers and directs all incoming phone callsFields all member complaints and concernsPerforms Opening and Closing Procedures for the club if assigned those shiftsResponsible for keeping both Program and Check-In desks clean, neat, and orderlyAttends monthly departmental meetingsMaintains professionalism when not assisting members; avoids eating, sitting, reading, Internet surfing, or any other activities that are not work-relatedCreates the "First Impression"Other duties as assignedRequired Knowledge, Skills And AbilitiesMust be highly motivated and energeticExcellent communication and interpersonal skillsOrganizational skillsStrong attention to detailAbility to multi-taskAn understanding of health club operationsMust be a team player, willing to cover or trade shifts when necessaryMust be able to work days, evenings, and weekends as necessaryRequired Education, Certifications And ExperienceMust have experience in customer serviceExperience in health club or the hospitability industry is preferredCPR, First Aid, and AED certifications (must be obtained within 60 days of hire)The iconic World Gym brand was founded in 1976 by Joe Gold during the glory days of "Muscle Beach" in Venice, CA. Joe was one of the original ringleaders of Muscle Beach. In his prime, he toured with Mae West, and was at the heart of the cozy connection that has always existed between the Muscle Beach fitness scene and the celebrity of Hollywood. Joe blazed a trail followed later by the likes of Arnold Schwarzenegger, Lou Ferrigno, and Dave Draper to name just a few - all of whom had significant Hollywood careers and an intimate connection to and love for World Gym.Since that time, World Gym has evolved into an internationally recognized brand that has captured the imagination of people around the globe. Given its storied past, it is no surprise that World Gym is one of the most celebrated fitness brands in the world today.World's Gym is committed to always remaining a true gym, not a resort. This is the place for the serious, no-nonsense workout; where great shape is an authentic passion. We believe in empowering our members to lift themselves to greatness and letting confidence thrive while the mind and body grow strong. By offering expertise and state of the art equipment, we have the inspiration and tools to change lives.