Key Account Manager (KAM)

JOB DESCRIPTION Key Account Manager (KAM) Department: Sales & Business Development | Mode: On-site | Languages: English, Hindi (Tamil will be added advantage) About the Role The Key Account Manager (KAM) serves as the primary bridge between the company and its key clients. This role demands a proactive, relationship-driven professional who can manage client expectations, drive revenue through up-selling, and ensure long-term partnership success. Key Responsibilities Client-Company Coordination Act as the sole point of contact between the company and the client, ensuring seamless communication and coordination at all times. Reporting & Updates Ensure timely sharing of reports and updates with clients on a regular and consistent basis. Customer Success Tracking Track customer success metrics