FMG Clinic Receptionist/Office Assistant

Job Summary Franklin County Memorial Hospital has an immediate opening for a full-time front Office Medical Receptionist/Office Assistant for Family Medical Group Clinic. The ideal candidate is friendly, organized, and able to multitask in a fast-paced healthcare environment. This position serves as the first point of contact for patients and plays a key role in ensuring smooth daily operations. Responsibilities Greet and check in patients in a courteous and professional manner Review and update patient information and verify insurance benefits Answer multi-line phone system and direct calls appropriately Schedule, confirm, and reschedule appointments Verify insurance information and collect co-pays Maintain accurate patient records in the electronic health record (EHR) system Process referrals and authorizations as needed Scan, file, and manage medical documentation Communicate effectively with providers and clinical staff Ensure patient confidentiality in compliance with HIPAA regulations · Must be able to work and relate in a professional, non-defensive manner with peers, physicians, administration, and patients Qualifications High school diploma or equivalent required 1+ year of medical office or customer service experience required Familiarity with EHR systems strongly preferred Strong communication and interpersonal skills Ability to multitask and work efficiently under pressure Basic knowledge of medical terminology preferred Proficiency with Microsoft Office and general computer systems Skills Excellent customer service Attention to detail Organizational skills Time management Professional phone etiquette Team-oriented mindset