Onboarding & Compliance Manager

BIG Language Solutions · India

Job Title : Manager/ Sr Manager - Onboarding & Compliance

Nature of Job : Onsite and Full time

Location : Sector 98, Noida

Shift timings : 8 PM to 5 AM (US Shift)

About the Role

We are seeking an experienced Healthcare Compliance & Onboarding Manager to lead regulatory compliance initiatives and oversee customer onboarding processes. The ideal candidate will ensure adherence to applicable laws and regulations while optimizing onboarding workflows to deliver a seamless and compliant client experience. This role requires deep expertise in regulatory frameworks, risk assessment, KYC/AML standards, and cross-functional leadership.

Responsibilities:

Compliance Management

• Ensure compliance with applicable regulatory requirements (e.g., AML, KYC, GDPR, FATCA, etc.).
• Develop, implement, and maintain compliance policies, procedures, and controls.
• Monitor regulatory updates and assess impact on business operations.
• Conduct internal compliance reviews and risk assessments.
• Liaise with regulatory authorities and manage audits or inspections.
• Prepare compliance reports for senior management and board members.

Client Onboarding Oversight

• Lead end-to-end customer onboarding processes (individual and corporate clients).
• Ensure thorough KYC, CDD, and EDD procedures are followed.
• Oversee customer due diligence reviews and risk profiling.
• Manage onboarding SLAs while maintaining regulatory compliance.
• Handle high-risk or complex onboarding cases.
• Implement automation and process improvements to enhance onboarding efficiency.

Risk Management

• Identify compliance risks and develop mitigation strategies.
• Monitor suspicious activities and ensure SAR/STR filings where required.
• Support enterprise risk management initiatives.
• Conduct periodic compliance training for internal stakeholders.

Team Leadership

• Lead and mentor onboarding and compliance analysts.
• Establish performance metrics and ensure team productivity.
• Collaborate with Legal, Operations, Risk, and Technology teams.
• Drive a culture of compliance across the organization.

Qualifications

• Bachelor’s degree in Law, Finance, Business Administration, or related field.
• 8–10 years of experience in compliance, AML/KYC, onboarding, or regulatory roles.
• Strong knowledge of financial regulations and risk frameworks.
• Experience managing regulatory audits and inspections.
• Proven leadership and stakeholder management skills.
• Excellent analytical and decision-making abilities.

Required Skills

• Deep expertise in regulatory frameworks.
• Risk assessment capabilities.
• Strong KYC/AML standards knowledge.
• Cross-functional leadership.

Preferred Skills

• Experience with automation and process improvements.
• Ability to handle high-risk or complex onboarding cases.