Head of Product Documentation & Knowledge Ops (AI‑Ready)

CCC Intelligent Solutions · Chicago, United States

CCC Intelligent Solutions is building a dedicated Product Documentation & Structured Knowledge function to standardize and scale product information. This role leads release notes, changelogs, and the evolving source of truth used by product, engineering, and customer-facing teams, with an emphasis on accuracy and compliance.

You will own the operating model, standards, and roadmap, performing hands-on writing while planning for team growth and leadership as the function expands.