Senior IT Support Administrator W/M

p style= min-height:1.5em /p p style= min-height:1.5em Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)? /p p style= min-height:1.5em Are you looking for a work environment that values trust, proactivity, and autonomy? /p p style= min-height:1.5em Are our a target= _blank rel= noopener noreferrer nofollow href= https://medium.com/pennylane-engineering/our-engineering-principles-ab0613a0574d Engineering principles /a aligned with your vision? /p p style= min-height:1.5em Then Pennylane is the right place for you ! /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em strong Our vision /strong /p p style= min-height:1.5em We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones). /p p style= min-height:1.5em We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business. /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em strong About us /strong /p p style= min-height:1.5em Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!) /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em In 5 years of existence, we’ve managed to : /p p style= min-height:1.5em Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants /p p style= min-height:1.5em Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more... /p p style= min-height:1.5em ‍ ‍ ‍ Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on a target= _blank rel= noopener noreferrer nofollow href= https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm Glassdoor /a . /p p style= min-height:1.5em Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe /p p style= min-height:1.5em Earn the trust of thousands of customers and accounting firms and obtain a target= _blank rel= noopener noreferrer nofollow href= https://www.google.com/search?q=pennylane amp;ei=O9pOYvm0Co-blwSmhKmIAw amp;ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4 amp;uact=5 amp;oq=pennylane amp;gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ amp;sclient=gws-wiz outstanding ratings /a /p p style= min-height:1.5em Already more than 900,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France! /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em strong The missions /strong /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em - Helpdesk: you will provide support for our teams in Paris and remotely (ticketing and training). There is no network administration or hardware repair. /p p style= min-height:1.5em - Onboarding/Offboarding: You are handle for equipment and software provisioning, machine preparation, and introducing new employees to our IT environment and security protocols. You will also manage the operations for external partners and freelancers. /p p style= min-height:1.5em - Security Compliance: you manage IT Security metrics monitoring (alerts), as well as non compliance against our internal IT policies (shadow hardware, security bypass, etc.) /p p style= min-height:1.5em - Software Administration : You will manage access to all our tools, including account creation and rights management, while monitoring and auditing these processes. /p p style= min-height:1.5em - Training: you will organize global and specialized trainings to ensure that our teams are as efficient as possible on our tools and that they are aware of security issues. You will also set up a knowledge base, monitoring tools, etc. /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em strong You are the ideal candidate if: /strong /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em - You have initial experience as an IT Support Administrator, ideally in a context of strong growth and heavy use of SaaS /p p style= min-height:1.5em - You are comfortable with Apple environments and familiar with the administration of SaaS (such as Google Workspace, MDM like Jamf, ticket management tool.) /p p style= min-height:1.5em - You have a taste for exchange and communication: as an IT Support Administrator, you are expected to be in daily contact with all Pennylane teams, as well as presenting and explaining IT rules and best practices /p p style= min-height:1.5em - You are rigorous and able to solve problems completely autonomously /p p style= min-height:1.5em - You are sensitive to security and compliance issues (data protection, access rights management, experience with ISO 27001 or SOC 2 would be a plus) /p p style= min-height:1.5em - You speak and write in English and French /p p /p p style= min-height:1.5em /p p style= min-height:1.5em strong What do we do to make your work life easier /strong /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em Wherever you are based, you will get 25 vacations days paid by Pennylane /p p style= min-height:1.5em You’ll have a competitive compensation package /p p style= min-height:1.5em You ll get company shares to enjoy a piece of the success story you re building with us /p p style= min-height:1.5em You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it /p p style= min-height:1.5em ⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness /p p style= min-height:1.5em You’ll have access to a target= _blank rel= noopener noreferrer nofollow href= https://www.busuu.com/fr/p/start-learning?utm_medium=cpc amp;utm_source=google amp;utm_campaign=FR_FR_Web_Brand_E amp;utm_group=FR_FR_Web_Brand_E amp;utm_term=busuu amp;gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE amp;gclsrc=aw.ds Busuu /a to perfect your English or your French /p p style= min-height:1.5em You’ll get the latest Apple equipment /p p style= min-height:1.5em Depending on the teams and the requirements of the position - you ll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone /p p style= min-height:1.5em We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone. /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…) /p p style= min-height:1.5em em We re working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries. /em /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em strong Who are we looking for ? /strong /p p style= min-height:1.5em To thrive at Pennylane, you need : /p p style= min-height:1.5em -To speak English (level is assessed and appreciated according to the department you’re applying to) /p p style= min-height:1.5em -To be energized by an ever-shifting work environment /p p style= min-height:1.5em -To be highly collaborative (within your team or other stakeholders) /p p style= min-height:1.5em -Sufficiently experienced to prioritize business-led actions on your day to day activity /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria. /p p style= min-height:1.5em If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration. /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em strong Important information for candidates /strong /p p style= min-height:1.5em Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges. /p p style= min-height:1.5em strong Applications through official channels only /strong : apply exclusively through our job postings published on our official platforms (career site, official partner pages). /p p style= min-height:1.5em strong Always verify the sender s email address /strong : our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com /p p style= min-height:1.5em strong We will never ask you for payment or financial information /strong /p p style= min-height:1.5em (bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to strong not respond /strong and to strong report it to us immediately /strong . /p div style= min-height:1.2em;margin-top:0;margin-bottom:0 /div p style= min-height:1.5em We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment. /p p style= min-height:1.5em We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at. /p p /p p style= min-height:1.5em strong Données personnelles /strong /p p style= min-height:1.5em Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer amp; gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : a target= _blank rel= noopener noreferrer class= s-break-all s-font-semibold s-transition-all s-duration-200 s-ease-in-out hover:s-underline s-text-highlight dark:s-text-highlight-night hover:s-text-highlight-400 dark:hover:s-text-highlight-400-night active:s-text-highlight-dark dark:active:s-text-highlight-dark-night href= mailto:dpo@pennylane.com strong dpo@pennylane.com. /strong /a br / Notre a target= _blank rel= noopener noreferrer nofollow href= https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement data policy /a br / br / strong Personal Data /strong /p p style= min-height:1.5em Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to a target= _blank rel= noopener noreferrer class= s-break-all s-font-semibold s-transition-all s-duration-200 s-ease-in-out hover:s-underline s-text-highlight dark:s-text-highlight-night hover:s-text-highlight-400 dark:hover:s-text-highlight-400-night active:s-text-highlight-dark dark:active:s-text-highlight-dark-night href= mailto:dpo@pennylane.com strong dpo@pennylane.com /strong /a . a target= _blank rel= noopener noreferrer nofollow href= https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement Learn more /a br / br / strong Personenbezogene Daten /strong /p p style= min-height:1.5em Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an a target= _blank rel= noopener noreferrer class= s-break-all s-font-semibold s-transition-all s-duration-200 s-ease-in-out hover:s-underline s-text-highlight dark:s-text-highlight-night hover:s-text-highlight-400 dark:hover:s-text-highlight-400-night active:s-text-highlight-dark dark:active:s-text-highlight-dark-night href= mailto:dpo@pennylane.com strong dpo@pennylane.com /strong /a schreiben. a target= _blank rel= noopener noreferrer nofollow href= https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement Mehr erfahren /a /p p style= min-height:1.5em /p p style= min-height:1.5em strong Datos personales /strong /p p style= min-height:1.5em Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a a target= _blank rel= noopener noreferrer class= break-all font-semibold transition-all duration-200 ease-in-out hover:underline text-highlight hover:text-highlight-400 active:text-highlight-dark href= mailto:dpo@pennylane.com strong dpo@pennylane.com /strong /a . a target= _blank rel= noopener noreferrer class= break-all font-semibold transition-all duration-200 ease-in-out hover:underline text-highlight hover:text-highlight-400 active:text-highlight-dark href= https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement strong Más información /strong /a /p p style= min-height:1.5em br / /p div strong Notre vision /strong /div div Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes. /div div Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise. /div div Parallèlement, nous aidons les cabinets d expertise-comptable, en leur permettant de passer moins de temps sur des tâches redondantes et répétitives, et plus de temps sur la partie conseil et accompagnement de leurs clients. /div div nbsp; /div div strong À propos de Pennylane /strong /div div Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. /div div nbsp; /div div En 5 ans d existence, nous sommes parvenus à : br br /div div Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant /div div Lever un total de 225 millions d euros, auprès d investisseurs de renom, dont Sequoïa, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d autres à leur début /div div ‍ ‍ ‍ Passer de 7 cofondateurs à une équipe de 1300 collaborateurs, avec une note moyenne de 4,6/5 sur Glassdoor et 94% des évaluateurs Glassdoor qui recommanderaient PL à leurs proches! /div div Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail très flexible /div div Gagner la confiance de milliers d utilisateurs et obtenir nbsp; a d excellents retours /a /div div Déjà plus de 1 300 000 TPE/PME et plus de 7000 cabinets d’expertise-comptable utilisent Pennylane en France ! /div